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problem opening Photoshop

New Here ,
Aug 30, 2020

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I updated Photoshop and to my surprise it opens like this can you help me i uninstalled and re-installed three times

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Import and export, Problem or error

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problem opening Photoshop

New Here ,
Aug 30, 2020

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I updated Photoshop and to my surprise it opens like this can you help me i uninstalled and re-installed three times

TOPICS
Import and export, Problem or error

Views

46

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Aug 30, 2020 0
Adobe Community Professional ,
Aug 30, 2020

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If you tried to post a screen shot, it did not come through. Click the Insert Picture button (the mountain and sun) in the toolbar. The first troubleshooting step is to reset Preferences. Details here:

https://helpx.adobe.com/photoshop/using/preferences.html

 

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Aug 30, 2020 1
LEGEND ,
Aug 30, 2020

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What are the Photoshop and OS versions? (And please don’t post stuff like »latest version«.)

 

Does turning on (or off, depending on the current settings) Photoshop > Preferences > Performance > Legacy Compositing and restarting Photoshop have any bearing on the issue? 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Aug 30, 2020 0
Adobe Community Professional ,
Aug 30, 2020

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Hi

Maybe this is your issue, without a screenshot it's hard to help you

https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

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Aug 30, 2020 1