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Problem - PS 2021

New Here ,
Oct 20, 2020

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Photoshop 2021 version doesn't work. After its installation you can see its interface only.   

I had to reinstall its older 2020 version. Photoshop upgrade must be improved. 

Nice words to everybody 

Wojsław Brydak

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Problem - PS 2021

New Here ,
Oct 20, 2020

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Photoshop 2021 version doesn't work. After its installation you can see its interface only.   

I had to reinstall its older 2020 version. Photoshop upgrade must be improved. 

Nice words to everybody 

Wojsław Brydak

TOPICS
Problem or error

Views

337

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Oct 20, 2020 4
New Here ,
Oct 23, 2020

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I have the same problem. Think I'll reinstall the older version, too.

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Oct 23, 2020 0
Adobe Community Professional ,
Oct 23, 2020

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Hi yes there are some updates i think instead of update you should install a new setup of 2021 .... sometime files mix do troubles...regards

Ali Sajjad

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Oct 23, 2020 0
Adobe Employee ,
Oct 23, 2020

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Hi there,

 

We're sorry for all the trouble after the latest update of Photoshop. Could you please explain your issue in more detail? Also, turn off the GPU from the Photoshop > Preferences > Uncheck GPU > Restart Photoshop.

 

Let us know if that helps.

Thanks,

Mohit

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Oct 23, 2020 1
New Here ,
Oct 23, 2020

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After installation Photoshop reports the lack of files for the Intel CPU while the desktop is AMD CPU, causing the error when opening Photoshop

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Oct 23, 2020 0
New Here ,
Oct 26, 2020

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once I open photoshop 2021, Everything looks normal. But when I hit Create New or even try to open an existing file, I get a pop up message saying "Could not complete request because of program error" with no clear solution. I've watched videos and googled for hours and still can't find a solution. One video told me to change the TYPE preference to "world-ready layout" from "latin and east asian. I did so and it worked for a second then crashed and now it's back to the error message. I'm stumped. Should I just go back to 2020? HELP.

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Oct 26, 2020 1
New Here ,
Oct 26, 2020

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update: I can't install 2020 again. It keeps failing. What the heck is going on?

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Oct 26, 2020 0
New Here ,
Oct 26, 2020

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But then what? by disabling this option, I end up losing several features of the program!

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Oct 26, 2020 0
New Here ,
Oct 26, 2020

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I'm having the exact same problems with my Photoshop that everyone is describing, I can't open a document or start a new one without it unexpectedly quitting on me. This is really affecting my workflow. Why on earth would you put out 2021 already? ughhhh

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Oct 26, 2020 0
New Here ,
Nov 05, 2020

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Hi,

What's the use of unchecking GPU? Ok, photoshop works again, but by unchecking GPU I lose a lot of nem features?

regards

Hilde

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Nov 05, 2020 0
New Here ,
Oct 23, 2020

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After installation Photoshop reports the lack of files for the Intel CPU while the desktop is AMD CPU, causing the error when opening Photoshop

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Oct 23, 2020 0
New Here ,
Oct 26, 2020

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How would one reinstall the older version 2020?

 

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Oct 26, 2020 0