Problem - PS 2021

New Here ,
Oct 20, 2020 Oct 20, 2020

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Photoshop 2021 version doesn't work. After its installation you can see its interface only.   

I had to reinstall its older 2020 version. Photoshop upgrade must be improved. 

Nice words to everybody 

Wojsław Brydak

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Problem or error

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correct answers 1 Correct Answer

Adobe Community Professional , Dec 29, 2020 Dec 29, 2020
Hi best option is 2020 yet for you guys here is the way to get them....regards https://helpx.adobe.com/download-install/using/install-previous-version.html

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New Here ,
Oct 23, 2020 Oct 23, 2020

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I have the same problem. Think I'll reinstall the older version, too.

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Adobe Community Professional ,
Oct 23, 2020 Oct 23, 2020

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Hi yes there are some updates i think instead of update you should install a new setup of 2021 .... sometime files mix do troubles...regards

Ali Sajjad

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Hi there,

 

We're sorry for all the trouble after the latest update of Photoshop. Could you please explain your issue in more detail? Also, turn off the GPU from the Photoshop > Preferences > Uncheck GPU > Restart Photoshop.

 

Let us know if that helps.

Thanks,

Mohit

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New Here ,
Oct 23, 2020 Oct 23, 2020

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After installation Photoshop reports the lack of files for the Intel CPU while the desktop is AMD CPU, causing the error when opening Photoshop

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New Here ,
Oct 26, 2020 Oct 26, 2020

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once I open photoshop 2021, Everything looks normal. But when I hit Create New or even try to open an existing file, I get a pop up message saying "Could not complete request because of program error" with no clear solution. I've watched videos and googled for hours and still can't find a solution. One video told me to change the TYPE preference to "world-ready layout" from "latin and east asian. I did so and it worked for a second then crashed and now it's back to the error message. I'm stumped. Should I just go back to 2020? HELP.

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New Here ,
Oct 26, 2020 Oct 26, 2020

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update: I can't install 2020 again. It keeps failing. What the heck is going on?

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New Here ,
Oct 26, 2020 Oct 26, 2020

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But then what? by disabling this option, I end up losing several features of the program!

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New Here ,
Oct 26, 2020 Oct 26, 2020

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I'm having the exact same problems with my Photoshop that everyone is describing, I can't open a document or start a new one without it unexpectedly quitting on me. This is really affecting my workflow. Why on earth would you put out 2021 already? ughhhh

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New Here ,
Nov 05, 2020 Nov 05, 2020

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Hi,

What's the use of unchecking GPU? Ok, photoshop works again, but by unchecking GPU I lose a lot of nem features?

regards

Hilde

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New Here ,
May 24, 2021 May 24, 2021

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Running a macbook pro. 16 gigs

Screen Shot 2021-05-24 at 9.56.03 PM.png

 Everytime I go to open the application I get the wonderful beach ball spinning forever and have to force quit application.  Does not happen with LR just Photoshop....always update this may be the last time.  Can't waste anymore time trying to get this to work and can't spend all day on the phone with help.

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New Here ,
Oct 23, 2020 Oct 23, 2020

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After installation Photoshop reports the lack of files for the Intel CPU while the desktop is AMD CPU, causing the error when opening Photoshop

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New Here ,
Dec 29, 2020 Dec 29, 2020

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I have same issue!!!!! is there a fix???

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New Here ,
Oct 26, 2020 Oct 26, 2020

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How would one reinstall the older version 2020?

 

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Adobe Community Professional ,
Dec 29, 2020 Dec 29, 2020

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Hi best option is 2020 yet for you guys here is the way to get them....regards

 

https://helpx.adobe.com/download-install/using/install-previous-version.html

Ali Sajjad

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New Here ,
Oct 27, 2020 Oct 27, 2020

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Photoshop 2021 version doesn't work. If got the message: 

Your application is dynamically linked with Intel (R) IPP libraries versioin 2020.0.1
No DLL from the list berow is found on the system search path:
ippcvm7.dll … Pleace provide a path to at least one of them

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New Here ,
Oct 29, 2020 Oct 29, 2020

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I got the some problem too , I can open it with intel cpu but got the error when open it with AMD cpu

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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Have the same problem. I reinstalled and now it is working.

Try it!

 

Good luck!

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New Here ,
May 25, 2021 May 25, 2021

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LATEST
Tried a clean reinstall and the result was the same, so uninstalled again and installed an older version which worked. I was running latest OS on MacBook Pro with 16 ram and 2 video cards with 4 gig ram so not sure what the issue was…never had this happen in all my years of photography.

Sue Spencer
Professional Sports Action Photography
Perfect Shot Photos, LLC
Email: perfectshot@mac.com
703-850-6466

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