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problem with contactsheet II - setting columns

Community Beginner ,
Sep 26, 2020

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I have a problem is with contactsheet II, I cannot change the number of columns. I can set the number of rows without problems though. When I try to change the number I can delete it, but I cannot change it. I get the error message 'unvalid number'. I am new to Photoshop, but follow a course and the teacher could not help me, so I suspect this is some kind of bug? Can someone help me? I use Window Home 10 (version 1903).

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Problem or error, Windows

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problem with contactsheet II - setting columns

Community Beginner ,
Sep 26, 2020

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I have a problem is with contactsheet II, I cannot change the number of columns. I can set the number of rows without problems though. When I try to change the number I can delete it, but I cannot change it. I get the error message 'unvalid number'. I am new to Photoshop, but follow a course and the teacher could not help me, so I suspect this is some kind of bug? Can someone help me? I use Window Home 10 (version 1903).

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Problem or error, Windows

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122

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Sep 26, 2020 0
LEGEND ,
Sep 26, 2020

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Please post meaningful screenshots. 

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Sep 26, 2020 0
Community Beginner ,
Sep 26, 2020

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I will add some screenshots...

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Sep 26, 2020 0
Community Beginner ,
Sep 26, 2020

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First I go to 'columns' to change the number:

Contactsheet_01.png

 

I can delete '5', but I cannot change it to another number...

Contactsheet_02.png

 

And then I get the error message...

Contactsheet_03.png

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Sep 26, 2020 0
LEGEND ,
Sep 26, 2020

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How are you trying to enter the number? The numeric keyboard or the refular one? 

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Sep 26, 2020 0
Community Beginner ,
Sep 26, 2020

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I have tried everything, it is not the keybord, as it works fine with 'rows'.

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Sep 26, 2020 0
Community Beginner ,
Sep 26, 2020

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I think it is the same issue as https://community.adobe.com/t5/photoshop/impossible-to-costumize-contact-sheet-ii/m-p/11462333?page=..., although I did not find a suitable answer there.

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Sep 26, 2020 2
Adobe Community Professional ,
Sep 26, 2020

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Have you tried to reset preferences? Everything works fine from my testing, Photoshop 21.2.3 on Win 10.

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Sep 26, 2020 1
Community Beginner ,
Sep 27, 2020

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Yes, I have just reset preferences, but the problem still occurs, only with columns. I can put in rows via the keybord without trouble.

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Sep 27, 2020 0
LEGEND ,
Sep 27, 2020

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I cannot reproduce the issue.

 

And as the code uses the same function for both entry fields it seems starnge. 

Screenshot 2020-09-27 at 12.29.30.png

 

Do you have another alternative input option? 

As a Mac user I am familiar with its »Keyboad Viewer« (basically an onscreen keyboard to use with the cursor) and assume Windows has something similar? 

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Sep 27, 2020 0
Community Beginner ,
Sep 27, 2020

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No, not really, I tried copy/paste from the 'rows' box and from Word, but nothing helps...

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Sep 27, 2020 0
Community Beginner ,
Sep 28, 2020

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I found the keyboard viewer in Windows 10, but still no success.

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Sep 28, 2020 0