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Problem with Photoshop : features no more available

New Here ,
Mar 04, 2021 Mar 04, 2021

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hello, 

i can not use anymore some features of photoshop : correction de l'objectif, processeur d'images... 

I updated my mac recently to get big sure system. Is it connected to this update ? 

can you help ?

thanks

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Adobe
Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which version of Photoshop are you working on?

 

If you're using the latest version of Photoshop, please go to the Preferences for Photoshop, then Performance  & disable the option to Use Graphics Processor. Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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