when I try to do the "save for web" and press the OK button, it appears an error message "An unknowned error has occurred" so I cannot use this function and I need it so much!
I am using the Photoshop CC 2019 version (20.0.9) and I tried to solve the problem by chatting with the Adobe help, but the problem persists.
I also tried to uninstall and install Photoshop again but also it didn't solved the problem.
If this is on Windows 10 you need to check your security settings, in particular folder protection/ surveillance. SfW attempts to access your user documents folder and by defaulkt that's blocked for most apps. You need to create a security exception (short of running as administrator al lthe time).
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