Problems with Photoshop 2021

New Here ,
Mar 28, 2021 Mar 28, 2021

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With the 2021 upgrade, I can't use any of the Ps tools while my Wacom Intuos Pro connected to my laptop. The selected tool is constantly changing into the "move" tool. There's no way to drop it, I have to restart Photoshop every time this happens. I've seen others, too, have similar problems with Wacom Intuos and the 2021 update. Please fix this, this is quite urgent for me.

20210329_021641.jpg

 

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Bug, Mac, Make It, Performance, Problem or error

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correct answers 1 Correct Answer

New Here , Mar 29, 2021 Mar 29, 2021
Thank you, I'll take a look at this. But ironically, the problem that has been a few days solved the day after I wrote this, I hope this never happens again.

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Most Valuable Participant ,
Mar 28, 2021 Mar 28, 2021

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May be a PS issue with Mac OS.  I  do not see a problem using windows 10 and PP 2021 with pen support. You should report the issue to Adobe at https://feedback.photoshop.com/   I do have several issues with PS 2021 though so I use PS 2020 version 21.2.6

JJMack

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Adobe Community Professional ,
Mar 28, 2021 Mar 28, 2021

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Hi!

I agree with JJMack's suggestion above, and I just wanted to ask you a couple of quick questions. Are you working with a Mac with Catalina? Did you change your Privacy Accessibility settings? If you are on a Mac, then here is a link that I would recommend reading to see if this might help: https://machollywood.com/blogs/news/wacom-tablet-compatibility-with-mac-os-10-15-catalina

 

Let us know if that helps!

Michelle

 

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Adobe Community Professional ,
Mar 28, 2021 Mar 28, 2021

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I agree. I know of similar issue that had to due with accessibility options. There are other issues having to do with the latest Mac OS.

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New Here ,
Mar 29, 2021 Mar 29, 2021

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Thank you, I'll take a look at this. But ironically, the problem that has been a few days solved the day after I wrote this, I hope this never happens again.🙌

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