Photoshop cs6 lately started crashing unexpectedly without any notification
we have an image, we give it "print", it works We go to the next image, we click "print", it loads a few seconds, the program closes by itself.
It is ALWAYS in the same order, without notifying, without warning, without showing any error. (I uninstalled and installed the program, I went to preferences, general, restore preferences when exiting, nothing works)
specifications of my computer:
AMD Ryzen 3 PRO ram: 16.0 GB 64-bit operating system Windows 10 Pro
((((soon I will upload a video proof of the problem.))))
Actions and scripting, Bug, Problem or error, Windows
Check your crash logs. Those could be print issues in Windows itself introduced with some recent updates. And obviously we can't realyl help you if you don't provide the most critical info - what printer and print settings.
Attached files: \\? \ C: \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WER473.tmp.mdmp \\? \ C: \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WER639.tmp.WERInternalMetadata.xml \\? \ C: \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WER65A.tmp.xml \\? \ C: \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WER667.tmp.csv \\? \ C: \ ProgramData \ Microsoft \ Windows \ WER \ Temp \ WER697.tmp.txt \\? \ C: \ Users \ pc \ AppData \ Local \ Temp \ WER6E8.tmp.appcompat.txt
These files may be available here: \\? \ C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportQueue \ AppCrash_Photoshop.exe_cfd396164f3f45370fcdf68a41411da73bf57c3_438634ca_cab_2e92175a-22c4-48ae-bcee-f9bf36b4d529
Analysis symbol: New search for a solution: 0 Report ID: 1de44027-288a-45bf-b847-cf7c1387fcdb Report Status: 4 Deposit with hashing algorithm: CAB GUID: 0
Faulting application name: Photoshop.exe, version: 184.108.40.206, time stamp: 0x4f61beba Faulting module name: ntdll.dll, version: 10.0.19041.928, time stamp: 0xa0caab76 Exception code: 0xc000041d Offset Error: 0x0008798c Faulting Process ID: 0x2bcc Faulting application start time: 0x01d73d080093ea34 Faulting application path: F: \ Program Files \ Photoshop Cs6 by LeoNNel F \ AutoPlay \ Docs \ App \ PhotoshopCS6 \ Photoshop.exe Faulting module path: C: \ Windows \ SYSTEM32 \ ntdll.dll Report ID: 69d03eaa-8164-46bc-88bc-90e7dd551300 Full name of the buggy package: Relative application identifier of the faulting package: