Problems with Scrubby Zoom and Graphics Driver

[breandap96582147]

 

I can't seem to use scrubby zoom.

When I have the zoom tool selected, the scrubby zoom option is grayed out and I can't click it. I know the fix for this is to make sure use Graphics Processor is selected in the performance settings, but that is grayed out too.

I have windows 10.

I have the NVIDA Studio Driver and I have made sure it's updated. Photoshop is updated too.

This problem came up before, and I updated everything, then it went away. It's back even after I made sure everything is updated. 

Is there a setting in Windows that I need to change? Why doesn't Photoshop seem to recognize my driver? 

[gener7]

If you have 2021/v22.3.1, it's a well known problem.

See this thread:

https://feedback.photoshop.com/conversations/photoshop/ps-cant-detect-gpu/607682f11c425363485a1bcc?p...

My solution was to roll back to 22.3

[Sahil.Chawla]

Hi there,

Sorry to hear that you're not able to use the Scrubby Zoom feature in Photoshop after the last update.

Would you mind sending over Photoshop's Help > System Info dialog text to us? You could paste it in a message here, or use a paste service like http://pastebin.com to provide a link to the full text of the System Info.

Also, please try reverting to a previous version of Photoshop and see if that helps: https://helpx.adobe.com/download-install/using/install-previous-version.html

Regards,
Sahil