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Hi after the lasat update of Ps2021 mine stop working. It launche any image but get frozen if I try to do something with it.
Can anyone can help me with this 😞
{Thread title edited by moderator}
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Hi,
We're sorry about the trouble with Photoshop 22.3. Would you mind telling us which operating system are you working on?
You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. If it does, please check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#Troubleshoot
If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3
Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG
Let us know how it goes!
Regards,
Nikunj
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I'm having the same problem. I'm using Windows 10.
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Did you follow @nikunj.m ’s advice?
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I did and it was already desabled. I tried enabling it, and that worked.
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FYI. I managed to fix it by enabling Use Graphics Processor.