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Program Error while saving files in Photoshop 21.2.4

New Here ,
Oct 13, 2020

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Can anybody help with a 'program error' when simply saving a file. If I persist and keep trying it eventualy saves, but getting really annoying now.

I did see on some old posts from a couple of years that you have to switch off "Enable Generator" but this makes no difference at all.

And, yes this is latest version 21.2.4

 

 

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Program Error while saving files in Photoshop 21.2.4

New Here ,
Oct 13, 2020

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Can anybody help with a 'program error' when simply saving a file. If I persist and keep trying it eventualy saves, but getting really annoying now.

I did see on some old posts from a couple of years that you have to switch off "Enable Generator" but this makes no difference at all.

And, yes this is latest version 21.2.4

 

 

{Thread title edited by moderator}

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Problem or error

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48

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Oct 13, 2020 0
Adobe Employee ,
Oct 13, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on?

 

You can try enabling the option for Legacy Compositing in Photoshop by going to the Preferences, then Performance. Once done, quit and relaunch Photoshop to check if it helps. If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Oct 13, 2020 1
New Here ,
Oct 13, 2020

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Hello, I am running OS 10.15.7

I'll try your suggestions and let you know.

Thanks, Jon

 

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Oct 13, 2020 0
New Here ,
Oct 13, 2020

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Result!....... Enabling the option for Legacy Compositing has solved the problem.

 

Thnak you

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