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program error

New Here ,
Oct 31, 2020 Oct 31, 2020

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I want to report this problem in Photoshop 2021. When I work on a file and I want to save it, I get this error message and I have to save it as a new file with "save as". Meanwhile, intermediate files are created, never seen before. I work on a QNAP NAS, on the internal network. Has anyone encountered this problem? Thanks.

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correct answers 1 Correct answer

Community Expert , Jan 19, 2021 Jan 19, 2021

Hi! The fix is out: update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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Adobe
Community Expert ,
Jan 19, 2021 Jan 19, 2021

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Hi! The fix is out: update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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