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Let me move this to the Photoshop forum for you, which is the appropriate forum for your question.
The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.
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What version of Photoshop are you using and on what operating system? There were some fixes in v 22.1.1 to address that issue
https://helpx.adobe.com/photoshop/kb/fixed-issues.html
Dave