PS 2021 has deleted plugins

Participant ,
Oct 22, 2020 Oct 22, 2020

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I have just installed the latest version of PS 2021 onto my mac and it has deleted all of my Topaz plugins.
Denoise AI, AI Gigapixel, Topaz Studio and i cannot reinstall them.

I have tried to download and re install them but they do not show up in the PS dropdown where the plugins should be.
Can anyone please give some advice on how to reinstall them please.

Regards Adrian

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Download and install, How to, Mac, Problem or error

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correct answers 1 Correct Answer

Adobe Community Professional , Oct 22, 2020 Oct 22, 2020
Hello, the new plugins menu is for add-ons installed via the CC app. For third party filters, look in the bottom of the filters menu.

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Adobe Community Professional ,
Oct 22, 2020 Oct 22, 2020

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Hello, the new plugins menu is for add-ons installed via the CC app. For third party filters, look in the bottom of the filters menu.

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Participant ,
Oct 22, 2020 Oct 22, 2020

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Many thanks for the reply and all are present and correct.

 

Regards Adrian 

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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What do you mean by look at the bottom of menu. 

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Hi, if you click on the Filters menu, they should be listed below the "Other" sub-menu.

Do check also in help>system info if they are listed.

Check also if the plugins are compatible with your version of Photoshop.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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Nope, they are not there can't even reinstall. I have updated everything topaz is on the newest firmware so is adobe and everything else just never have I ever been through this. Usually I figure it out bit what ever they did mess everything up. 

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Adobe Community Professional ,
Mar 19, 2021 Mar 19, 2021

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Did you check in the plugins menu?

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Community Beginner ,
Mar 19, 2021 Mar 19, 2021

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Yes, all of my topaz were there. once the update took place everything was gone. It happened before but, I was able to re-install easily. Not this time. 

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