PS 2021 Mojave: 1 or 2 bounces and that's it

[znkrrr]

Does not launch, only bounces once or twice in the dock and that’s it. No splashscreen, no error, nothing. Same with Animate. 

At least BS 2020 starts up, still unusable but it runs.

[znkrrr]

22.0.1 still not launching - lmao!!

[kevin stohlmeyer]

Reinstall your Creative Cloud app. This was an issue that came up last week.

[znkrrr]

Thanks. I tried to uninstall the client and it offered me to repair the installation. That didn't help. Will try to uninstal completely tomorrow.

[kevin stohlmeyer]

Thats the error - it removed the app but didnt reinstall.

Do a reinstall from the website and it will be resolved.

[znkrrr]

Thanks again. Still no luck. And I give up, going back to PS 2019, last usable and stable version for me.

[kevin stohlmeyer]

Did you run the CC cleaner tool? 2019 may not work either - all are dependent on the CC app functioning.

[znkrrr]

2019/2020 launch with no problems. I didn't remove the CC app (yet) with cleaner tool, had to work 🙂 As I understand you mean I should

- remove CC app with the cleaner and restart

- reinstall CC app and after that install PS2021 via website?

ty

[kevin stohlmeyer]

No just the CC app - you dont have to uninstall PS or any other app.