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PS 2021 not opening files

New Here ,
Nov 02, 2020

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Hey Guys.

Can someone urgently help me with this issue.
I'm on a 2015 Macbook Pro Catalina and have just upgraded to PS 2021 and I can't view any of my files.

The file opens but all you can see is the grey artboard and I can't do anything. I have attached a screenshot of an "open" jpg. this is what it looks like for all file types though.

 

Thanks in advance for all your help.

Adobe Community Professional
Correct answer by lambiloon | Adobe Community Professional

Hi there are some bugs yet in 2021 version yet so you have to revert back to 2020 for stablity yet....regards

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Crash or freeze, Mac, Performance, Problem or error

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PS 2021 not opening files

New Here ,
Nov 02, 2020

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Copied

Hey Guys.

Can someone urgently help me with this issue.
I'm on a 2015 Macbook Pro Catalina and have just upgraded to PS 2021 and I can't view any of my files.

The file opens but all you can see is the grey artboard and I can't do anything. I have attached a screenshot of an "open" jpg. this is what it looks like for all file types though.

 

Thanks in advance for all your help.

Adobe Community Professional
Correct answer by lambiloon | Adobe Community Professional

Hi there are some bugs yet in 2021 version yet so you have to revert back to 2020 for stablity yet....regards

TOPICS
Crash or freeze, Mac, Performance, Problem or error

Views

73

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 02, 2020 0
Adobe Community Professional ,
Nov 02, 2020

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Hi there are some bugs yet in 2021 version yet so you have to revert back to 2020 for stablity yet....regards

Ali Sajjad

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