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re-installed ad nauseum
spent hours online with photoshop
it's a nighmare and I cannot do my work-furious
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Same here! I have macOS Big Sur v 11.2.3 and I can not use photoshop AT ALL now! Freezing at open now.
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I can't open my files correctly so I can't work since yesteday!!
My problem starts when I open the file (PSD) from the cloud (same from computer). When PS is open the image isn't there, but the layers and the work is in there.
any suggestions?
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I just uninstalled and reinstalled an older version and it is working but I really hope they get this fixed so we can use the latest version!
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Thank you! I'll try that until it fix the problem.
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I tried most versions - nothing works. I get Error at the launch, I suspect it is related to something else on Adobe Cloud because I went through some older versions and none loads now. Even removed and did a fresh instal several times. Workin on Catalina.
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I uninstalled and then installed version 22.0, which opened OK. There were quite a few versions after that but I figured there was a better chance of success if I went further back. I'm about to start working on it so will see if there are any problems. I'm going to wait a few weeks before I update to a later version.
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Full uninstall with all preferences and reinstall starting with the older version and then upgrading has helped me in the end... lost all my plugins and brushes though.