PS 2021 wont open many issues-sick of this been days on end

New Here ,
Apr 21, 2021 Apr 21, 2021

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re-installed ad nauseum

spent hours online with photoshop

it's a nighmare and I cannot do my work-furious

TOPICS
Crash or freeze, Download and install, How to, Performance, Problem or error, Windows

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Explorer ,
Apr 21, 2021 Apr 21, 2021

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Same here! I have macOS Big Sur v 11.2.3 and I can not use photoshop AT ALL now! Freezing at open now. 

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New Here ,
Apr 21, 2021 Apr 21, 2021

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I can't open my files correctly so I can't work since yesteday!!
My problem starts when I open the file (PSD) from the cloud (same from computer). When PS is open the image isn't there, but the layers and the work is in there. 
any suggestions?

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Explorer ,
Apr 21, 2021 Apr 21, 2021

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I just uninstalled and reinstalled an older version and it is working but I really hope they get this fixed so we can use the latest version! 

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New Here ,
Apr 21, 2021 Apr 21, 2021

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Thank you! I'll try that until it fix the problem.

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I tried most versions - nothing works. I get Error at the launch, I suspect it is related to something else on Adobe Cloud because I went through some older versions and none loads now. Even removed and did a fresh instal several times. Workin on Catalina.

 

 Screenshot 2021-04-22 at 09.54.09.png

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New Here ,
Apr 24, 2021 Apr 24, 2021

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I uninstalled and then installed version 22.0, which opened OK. There were quite a few versions after that but I figured there was a better chance of success if I went further back. I'm about to start working on it so will see if there are any problems. I'm going to wait a few weeks before I update to a later version.

 

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Community Beginner ,
Apr 25, 2021 Apr 25, 2021

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Full uninstall with all preferences and reinstall starting with the older version and then upgrading has helped me in the end... lost all my plugins  and brushes though.

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