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PS 21.2.1 Catalina 10.15.6 cannot create New

New Here ,
Jul 31, 2020

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Foolishly updated to Catalina 10.15.6 and now cannot create new files in PS 21.2.1 nothing happens when I click NEW or cmd+N. Nothing at all.

 

Any suggestions (besides throw the macbook out the window, etc) would be greatly appreciated.

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Mac, Problem or error

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PS 21.2.1 Catalina 10.15.6 cannot create New

New Here ,
Jul 31, 2020

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Foolishly updated to Catalina 10.15.6 and now cannot create new files in PS 21.2.1 nothing happens when I click NEW or cmd+N. Nothing at all.

 

Any suggestions (besides throw the macbook out the window, etc) would be greatly appreciated.

Topics

Mac, Problem or error

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37

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Aug 01, 2020

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What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Aug 03, 2020

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Hi there!

 

I did restore my preferences, but nothing has changed. 😞 I'm not sure what else to try.

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