PS 22.3 breaks CC color synch made in Bridge

Explorer ,
Mar 19, 2021 Mar 19, 2021

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The problem occurs on iMac with macOS Mojave 10.14.6: the color synchronization previously done in Bridge is correctly set in all other CC apps until I launch PS 22.3

 

Once PS22.3 is launched if I open "Edit / Color Settings" in the lower part of the screen it appears "Not synchronized ..." and the same thing appears in Illustrator and InDesign settings which are normally synchronized until PS 22.3 is not active: this it happens only with PS 22.3 while with the previous version (22.2) everything remains correctly synchronized also in the other apps.

 

I have already tried to delete the PS preferences, uninstall the PS version 22.3 and reinstall it completely, but nothing changes: the only solution is to stay with the previous version.

 

Can anyone please report this annoying bug?

Paying for the subscription and not being able to install later versions is absolutely no good.

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 23, 2021 Mar 23, 2021
The bug turns off color management in InDesign and Illustrator—Color Settings in InDesign get set to Emulate InDesign 2.0 CMS off. Deleting the Preferences>Adobe>Color>ACEConfigCache2.lst cache file seems to be the fix:   https://community.adobe.com/t5/indesign/color-settings-reverting-to-emulate-adobe-indesign-2-0-cms-off/td-p/11906003    

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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yes, on my macbook pro with mojave the same thing happens with photoshop 22.3.
Deleting preferences does not help, only returning to the previous version will work again. this must be a Photoshop 22.3 bug and is unfortunately very annoying.

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Explorer ,
Mar 23, 2021 Mar 23, 2021

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Hi FlorianH,
I am very sorry that the same thing also happens to you, but perhaps this could be an opportunity to try to find someone to solve this problem: by contacting the assistance in my country (Italy) they sent me this link where to report the bug in question.

If you can, do it yourself, so maybe adobe sees that it's not an isolated problem and someone tries to solve it.

 

Thanks and if we have any news about it, let's keep in touch.

 

Good day.

 

The link is the following:
https://feedback.photoshop.com/conversations/new

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Hello Marco,
thank you for your quick answer. I have very little time to work on this bug, but Rob may have found a solution below. Maybe that will help.
Greetings to beautiful Italy!

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Explorer ,
Mar 25, 2021 Mar 25, 2021

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Hi Florian,

you were right: thanks to Rob's solution the bug was fixed and everything works fine for me right now.

 

Greetings to you from Italy, wherever you are! 🙂

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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The bug turns off color management in InDesign and Illustrator—Color Settings in InDesign get set to Emulate InDesign 2.0 CMS off. Deleting the Preferences>Adobe>Color>ACEConfigCache2.lst cache file seems to be the fix:

 

https://community.adobe.com/t5/indesign/color-settings-reverting-to-emulate-adobe-indesign-2-0-cms-o...

 

 

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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Hello Rob,
I don't have time to address this bug right now, but thanks for the quick help. I'll try that out later.
Thank you!

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Explorer ,
Mar 25, 2021 Mar 25, 2021

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Hi Rob,

sorry for late reply and thanks a lot for sharing the fix…

 

I tried yesterday night and it works for me:

- I deleted the file "ACEConfigCache2.Ist" from "…Library/Preferences/Adobe/Color"

- Restarted the iMac and CC apps and everything was back to working fine.

 

Thanks so much for the invaluable help!

Have a nice day

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