PS 22.3 crashes using new enhanced option in camera raw

Explorer ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

I have issue with latest PS. When using camera raw's new enhanced / super resolution option I find it consistantly crashes. Screen goes black, and iMac either goes into sleep mode or shuts down requiring hard restart of the iMac. 

Tried altering various performance settings within PS to no avail.

 

My system details:

macOS Catalina 10.15.7

iMac Retina 5K , 27 inch late 2014

4GZ quad-core intel i7

32GB ram

graphics AMD Radeon R9 m295x 4GB

 

PS system report attached

TOPICS
Bug, Crash or freeze, Problem or error

Views

239

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

It see OK on Windows

JJMack

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

Hi. Try resetting the preferences: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Marlon Ceballos.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

I have the same issue with Photoshop 22.3 on an

iMac Pro (2017) with

mac OS Big Sur 11.2.3

3.2 GHz 8-Core Intel Xeon W

2 TB SSD

64 GB 2666 MHz DDR4 ram

Radeon Pro Vega 56 8 GB.

Tried repeatedly and found that the problem seems to occur indiscriminately with some files (jpeg as well as tiff) but not with others.

Strangely enough, the Super Resolution feature seems to work fine on an

iMac Retina 5K, 27-inch, Late 2014 

mac OS Big Sur 11.2.3

3.5 GHz Quad-Core Intel Core i5

1 TB SSD

32 GB 1333 MHz DDR 3

AMD Radeon R9 M290X 2 GB.

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 15, 2021 Mar 15, 2021

Copy link to clipboard

Copied

I have disabled the GPU option in ACR 13.2 & is now more stable, but ACR filmstrip will only display raw files, not TIF or JPG.... just get blank thumbnail with warning triangle?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines