Ps crashes after starting up...

Explorer ,
Mar 29, 2021 Mar 29, 2021

Copy link to clipboard

Copied

The last few days, Ps crashes after I've launched it. Not really sure what the cause is. My last update was 19 days ago. Is there any known cause of this?

TOPICS
Bug, Crash or freeze, Performance, Windows

Views

151

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Explorer , Apr 06, 2021 Apr 06, 2021
Hello. I almost forgot about this post. The crashing after loading has not reoccurred, so I haven't really tried anything. I'll leave it here. Thanks anyway - great to know there's some help around if things go wrong. Thanks everyone!!

Likes

translate

Translate

Translate
Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

Copy link to clipboard

Copied

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 30, 2021 Mar 30, 2021

Copy link to clipboard

Copied

Thanks man, it's been okay for the past while. Can loading a file cause these problems?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

Copy link to clipboard

Copied

What kind of file? 

 

Unexpected Photoshop behaviour (including Photoshop crashing) might be caused by essentially random corruption of Preferences files and then resetting them may be annoying but necessary. 

 

If the issue went away »on its own« in this case good for you. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 30, 2021 Mar 30, 2021

Copy link to clipboard

Copied

It may be some installation problem.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 06, 2021 Apr 06, 2021

Copy link to clipboard

Copied

Hello. I almost forgot about this post. The crashing after loading has not reoccurred, so I haven't really tried anything. I'll leave it here. Thanks anyway - great to know there's some help around if things go wrong. Thanks everyone!!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines