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Ps crashes after starting up...

Participant ,
Mar 29, 2021 Mar 29, 2021

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The last few days, Ps crashes after I've launched it. Not really sure what the cause is. My last update was 19 days ago. Is there any known cause of this?

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correct answers 1 Correct answer

Participant , Apr 06, 2021 Apr 06, 2021

Hello. I almost forgot about this post. The crashing after loading has not reoccurred, so I haven't really tried anything. I'll leave it here. Thanks anyway - great to know there's some help around if things go wrong. Thanks everyone!!

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Community Expert ,
Mar 30, 2021 Mar 30, 2021

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What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Participant ,
Mar 30, 2021 Mar 30, 2021

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Thanks man, it's been okay for the past while. Can loading a file cause these problems?

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Community Expert ,
Mar 30, 2021 Mar 30, 2021

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What kind of file? 

 

Unexpected Photoshop behaviour (including Photoshop crashing) might be caused by essentially random corruption of Preferences files and then resetting them may be annoying but necessary. 

 

If the issue went away »on its own« in this case good for you. 

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Participant ,
Apr 06, 2021 Apr 06, 2021

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Hello. I almost forgot about this post. The crashing after loading has not reoccurred, so I haven't really tried anything. I'll leave it here. Thanks anyway - great to know there's some help around if things go wrong. Thanks everyone!!

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