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PS CS5 won't uninstall extension.

New Here ,
May 29, 2017 May 29, 2017

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Recently, our "Kubota DASHBOARD 4" went blank.  In following the directions from the company, Kubota, I need to uninstall their extension, using Adobe Extension Manager CS5, then reinstall it. 

At first Adobe Extension Manager wouldn't even open.  However, after having to uninstall AEM and then reinstall AEM, I finally found and "removed" the extension from Kubota ....but only from AEM, not Photoshop.  It is still there.  Yes, I restarted my imac (several times).  I have even uninstalled and reinstalled Photoshop, same.  Now Kubota DASHBOARD is no longer in AEM, so I can't uninstall it anymore, but its still in Photoshop ...so I can't reinstall the extension.

What should I do?

PS, This is our career, prompt help would be awesome!

Al

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correct answers 1 Correct answer

Community Expert , May 29, 2017 May 29, 2017

Kubota should be able to provide help. They have email and phone support.

Kubota Market | Portal

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Community Expert ,
May 29, 2017 May 29, 2017

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Kubota should be able to provide help. They have email and phone support.

Kubota Market | Portal

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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