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PS doesn't work right anymore. No new projects, no saving, etc..

Apr 03, 2020

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Hi, 

 

I don't know what happend. I can't start new projects and can't save them if opened via drag and drop. Also the starting screen doesn't appear anymore. 

 

I have uninstalled it. Doesn't work. I tried to use an older version but CC keeps updating to newst version. 

 

You guys have any ideas what is the problem?

 

BR

Kevin

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Import and export, Problem or error

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PS doesn't work right anymore. No new projects, no saving, etc..

Apr 03, 2020

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Hi, 

 

I don't know what happend. I can't start new projects and can't save them if opened via drag and drop. Also the starting screen doesn't appear anymore. 

 

I have uninstalled it. Doesn't work. I tried to use an older version but CC keeps updating to newst version. 

 

You guys have any ideas what is the problem?

 

BR

Kevin

Topics

Import and export, Problem or error

Views

51

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Adobe Community Professional ,
Apr 03, 2020

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Which operating system?

Are you able to save files in other apps?

Have you tried restoring Photoshop preferences?

https://helpx.adobe.com/photoshop/using/preferences.html

 

Nancy O'Shea, ACP
Alt-Web.com

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Apr 04, 2020

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Windows 10 

 

I just realized that AE and PP don't even start. May the CC Cleaner caused this? 

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Adobe Community Professional ,
Apr 04, 2020

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Please tell us what you did just before everything stopped working. It will help us to troubleshoot.

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Apr 04, 2020

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Actually I don't know the exact point. I ran CCleaner cause the ryzen master software didn't work anymore. That is everything I can remember. But as I said, I don't know if it has worked before. 

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