PS freezes when trying to render short video

New Here ,
May 20, 2021 May 20, 2021

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Trying to render a short video - a simple mask postion change- but PS just locksVideo problem 1.jpgVideo problem 2.jpg up. I had a problem with my GPU being recognized for a couple of days but that seems to be fixed. Any help would be appreciated. It worked on older versions.

Windows 10 64 bit

PS 22.4.0

Nvidia GFORCE 1660 Super

 

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Crash or freeze

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Adobe Employee ,
May 21, 2021 May 21, 2021

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Hi there,

Sorry to hear about this, could you please try updating Photoshop to version 22.4.1 and let us know if it helps?

Regards,
Sahil

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New Here ,
May 22, 2021 May 22, 2021

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Thanks, Sahil. I tried that as well. It didn't work.

I found an odd work-around that seems to work. Don't open the PSD from Bridge. If I open the file directly from Photoshop, everything works as it should. If that's what I have to do to get my work done, I have no other choice. In this instance Bridge and Photoshop don't work well together.

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Adobe Employee ,
May 26, 2021 May 26, 2021

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That doesn't sound good. Have you tried re-installing both Photoshop and Bridge and see if that helps?

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New Here ,
May 28, 2021 May 28, 2021

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Yes, reinstalled, updated, said a few magic words. Still freezes. And thework-around still works.

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