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Ps will not open any images "because of a program error"?

New Here ,
Nov 06, 2020

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I just updated Ps in Creative Cloud but I am still receiving this error. 

 

Here is my system information: 

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Number of Launches: 18
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.1110
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 3394 MHz
Built-in memory: 9624 MB
Free memory: 5275 MB
Memory available to Photoshop: 8792 MB
Memory used by Photoshop: 60 %
ACP.local Status:
- SDK Version: 1.34.1.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.61.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 132K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Can someone tell me what I need to do to fix this? I can't open any images. 

Thanks for your help,

Anna

TOPICS
Crash or freeze, Problem or error

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Ps will not open any images "because of a program error"?

New Here ,
Nov 06, 2020

Copy link to clipboard

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I just updated Ps in Creative Cloud but I am still receiving this error. 

 

Here is my system information: 

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Number of Launches: 18
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.1110
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 3394 MHz
Built-in memory: 9624 MB
Free memory: 5275 MB
Memory available to Photoshop: 8792 MB
Memory used by Photoshop: 60 %
ACP.local Status:
- SDK Version: 1.34.1.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.61.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 132K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Can someone tell me what I need to do to fix this? I can't open any images. 

Thanks for your help,

Anna

TOPICS
Crash or freeze, Problem or error

Views

40

Likes

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Nov 06, 2020 0
MsMAnna LATEST
New Here ,
Nov 06, 2020

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I can't close it either for the same reason. I have to use Task Manager to close it. 

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