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PS will not open Vs 2020 and now 2021

New Here ,
Feb 19, 2021 Feb 19, 2021

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Started today before updating anything after either editon starts running this message: " Could not initialize Photoshop because an unexpected end-of-file was encountered."  Never seen this before!  Updated both editons today and same thing. Also restarted the computer.   Do I contact Adobe? Thanks for any help!

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Adobe
Community Expert ,
Feb 19, 2021 Feb 19, 2021

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Try resetting your preferences for PS 2020 and PS 2021 and run Check Disk so Adobe Common Files used by all version of Photoshop are checked.

JJMack

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New Here ,
Feb 23, 2021 Feb 23, 2021

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Thanks JJMack! That's about what the help desk did. All better now but only open the newest version now.

 

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