PS will not open Vs 2020 and now 2021

New Here ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

Started today before updating anything after either editon starts running this message: " Could not initialize Photoshop because an unexpected end-of-file was encountered."  Never seen this before!  Updated both editons today and same thing. Also restarted the computer.   Do I contact Adobe? Thanks for any help!

TOPICS
Mac, Problem or error

Views

45

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

Try resetting your preferences for PS 2020 and PS 2021 and run Check Disk so Adobe Common Files used by all version of Photoshop are checked.

JJMack

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

Thanks JJMack! That's about what the help desk did. All better now but only open the newest version now.

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines