PS won't open

New Here ,
May 04, 2021 May 04, 2021

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Having real probelms opening PS 2021 on my MAC, go to use it and can only get it to open if I shut my entire comouter down. Nothing happens when I slect the icon from the dock, anyone else having the smae issue?

 

 

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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What Mac (Apple Computer), Processor and Operation System???

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html

 

Does the PS 2020 work? (you can install and use it next to the new version)

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.Or open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.

 

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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