Purchase error

[Chiu kit5E95]

Dear sir 

I have buy the one year permit with my apple ac

but now can't continue the plan

please help to trouble shooting 

please see the attachment

p.s. I haven't an email with W. at begin

Thanks

best regard

WONG

Please reply me Email(also purchased account)

xxxxx@icloud.com 

[Moderator]

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[AxelMatt]

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