Purchased Photoshop saying the opposite

[Kaii5C9A]

Hey, I purchase Photoshop 21.2.3, i´ve used it a couple of times, but one day i tried to open it, and it says that i didn´t bought it, same on the Creative Cloud Desktop, wich i did, and i have proof of that, what do you think it could help?

Sorry for bothering and thank you for the help 

Kai (R.B.)

[jane-e]

Try these steps:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you still have trouble, contact Adobe Customer Care: https://helpx.adobe.com/contact.html 
Click the chat icon in the lower right and type "agent".

If a spammer contacts you by PM pretending to be Adobe, click the Report button and do not reply.