Qualquer ferramenta vira seta

Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Toda vez que vou editar uma foto, na metade minha ferramenta vira seta e não consigo mais trabalhar nela.. Tenho que fechar a imagem... No fim estou usando a versão antiga. Não estou conseguindo usufruir nada do novo app. Já desinstalei e instalei.. Não sei mais o que posso fazer... 

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Bug, How to, Performance, Problem or error

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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What have you done for all-purpose trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

Could you elaborate on the issue? (The auto-translation might not be that great.)

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Vou tentar. Obrigada

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Não deu certo... 

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

Whar are the Photoshop and OS versions? 

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Aparentemente tem. Desativei e parece estar trabalhando normalmente...

 

Photoshop V 22.2 e SO 19041.804

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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Unfortunately turning off »Use Graphics Processor« is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool, 3D Features and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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Sim, eu trabalho com filtros na versão antiga que requer o processador gráfico... Pelo menos agora tenho um norte.. Tentarei solucionar o problema .. Muito obrigada pela atenção.

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