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"Add swatch"is grayed out in PS 2020

Community Beginner ,
Jan 18, 2020

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The "add swatch" button at bottom of panel is grayed out in my PS 2020. Other options are also grayed out when I expand the panel from top right bars.  I want to add my own folders and add swatches I like in them.  I was able to create a folder and a subfolder, but the "add swatches" is still gray.  I tried some things such as hold down the option key on my iMac to add the foreground color, but the add swatch is still gray.  I tried to drag a recently used swatches to the folder..nothing.  There doesn't seem to be a box/space to hold them. The v shows that the subolder should be open. I have an iMac running Mohave. I don't even want to update to Catalina and deal with all those problems. I don't know what I am doing wrong.  I have only used older Photoshop programs before subscriptions.  Thank you for any help.

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"Add swatch"is grayed out in PS 2020

Community Beginner ,
Jan 18, 2020

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The "add swatch" button at bottom of panel is grayed out in my PS 2020. Other options are also grayed out when I expand the panel from top right bars.  I want to add my own folders and add swatches I like in them.  I was able to create a folder and a subfolder, but the "add swatches" is still gray.  I tried some things such as hold down the option key on my iMac to add the foreground color, but the add swatch is still gray.  I tried to drag a recently used swatches to the folder..nothing.  There doesn't seem to be a box/space to hold them. The v shows that the subolder should be open. I have an iMac running Mohave. I don't even want to update to Catalina and deal with all those problems. I don't know what I am doing wrong.  I have only used older Photoshop programs before subscriptions.  Thank you for any help.

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How to, Mac, Problem or error

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244

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Jan 18, 2020 0
Adobe Community Professional ,
Jan 18, 2020

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Try resetting your preferences.

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Jan 18, 2020 1
Community Beginner ,
Jan 25, 2020

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Step by step how, do I do that?  Thank you. I have other issues with other panels, but I posted that elsewhere. 

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Jan 25, 2020 0
Adobe Community Professional ,
Jan 25, 2020

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Just open your preferences: ctrl/cmd-k and click the button that says, "Reset Preferences." Then restart Photoshop.

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Jan 25, 2020 0
New Here ,
Apr 25, 2020

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This was a while back and I don't know if what these people suggested helped you. If you had the same issue that I did, I'm sure it didn't. If you're still having this issue you may want to look at the number of swatches you have installed. You may have reached your cap. Apparently there's only so many swatches you're allowed to add and it won't allow you to add any more once you've reached it. I only wish they'd tell you instead of graying out the damn option and leaving you to guess as to what the F is going on. Try deleting some swatches and see if that helps. 

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Apr 25, 2020 1
New Here ,
Aug 10, 2020

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Thank you so much. It helped!

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Aug 10, 2020 0
Riyaz G LATEST
New Here ,
Oct 07, 2020

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Two Legacy swatches folder/groups found. After deleting one group, everything worked fine, now able to import swatches from color table also. thanks. 

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Oct 07, 2020 0