"Adobe Photoshop has encountered a problem and needs to close."

[rsspie]

I've installed (and uninstalled and reinstalled and cleaned and reinstalled) Creative Cloud and Photoshop and can't get Photoshop to run. What can I do to get it running?

My software and OS versions are the latest default installs as of this week:

• Photoshop Creative Cloud version 22.3.1
• Windows 10 Home version 20H2 build 19042.928

Here's what happens:

When starting Photoshop in any of the different ways I can think of -- within Creative Cloud app, and from Creative Cloud web, and from the Windows desktop environment -- the splash screen gets to displaying "Initializing...", and then an "Error Report" window pops up which says "Adobe Photoshop has encountered a problem and needs to close." Clicking on "View report" creates the window "Error report details" which has no contents, ie, no details.

In previous installs where I was having the "Error report", the error report popped up later in the boot process, than now, when it's popping up during "Initializing..." I guess this is some sort of progress, but it's not the kind I want -- I want to use this darn wonderful program I'm paying for!

I've already uninstalled and reinstalled and used the Cloud Cleaner App. On a previous install, before I used Cloud Cleaner, I went through a long process of trying to fix permissions and that didn't help anything.

Any ideas that are likely to work?

[rsspie]

Update:

I was able to run Photoshop outside of CC as administrator. But running CC as administrator and trying to open Photoshop through CC that way didn't work.

Even if I can repeatedly and consistently run Photoshop outside of CC, as I've been able to do once now as administrator, I would like to understand the problem and fix it, whatever it is.

[Tim Nieuwveen]

I also encountered the same problem and also unstalled CC and the Cleaner. After that reinstalle CC but still the same problem.

[Tim Nieuwveen]

Maybe the solution because it works for me.

- Uninstall Photoshop

- Install Photoshop by clicking on the three dots to select a previous version.

- Select version V22.0 and install.

- After install startup Photoshop to see if it works.

- Go back to then Cloud and select now the latest update.

- After install startup Photoshop to see if it works. By me it freezes so I close it using the Taskmanager and then try it again.

This solves my problem!