"Can't Save File Due To Program Error" Windows Laptop

New Here ,
Jan 11, 2021

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It's crazy I looked at other posts that are saying that the problem has been going on since the beginning of December and It's still not fixed now in January. I edited one picture perfectly fine while on my free trial. Now that im paying for it the last 2 images I've tried to edit haven't been able to save. Overall It's about over an hour of work deleted because It's unable to save due to a "program error". I've tried messing with the layers, I've tried messing with the save settings, I've tried all that I can think of. I'm working on a Windows laptop if anyone can help.

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Bug, How to, Problem or error, Windows

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"Can't Save File Due To Program Error" Windows Laptop

New Here ,
Jan 11, 2021

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It's crazy I looked at other posts that are saying that the problem has been going on since the beginning of December and It's still not fixed now in January. I edited one picture perfectly fine while on my free trial. Now that im paying for it the last 2 images I've tried to edit haven't been able to save. Overall It's about over an hour of work deleted because It's unable to save due to a "program error". I've tried messing with the layers, I've tried messing with the save settings, I've tried all that I can think of. I'm working on a Windows laptop if anyone can help.

TOPICS
Bug, How to, Problem or error, Windows

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18

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Jan 11, 2021 0
New Here ,
Jan 11, 2021

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If any Adobe workers read these posts please HELP!!

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Jan 11, 2021 0
nikunj.m LATEST
Adobe Employee ,
Jan 11, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

 

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

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