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"Cant close because of program error" &" IOerror - no further information available"

Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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What is going on ????  VERY frustrated.

100% no problems on previous version, now nothing but error messages and a complete lack of functionality.

Working on Windows 10

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Adobe
Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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I'm having same trouble. There is another thread here about it. Go to preferences/performance and switch off "use graphics processor". That worked for me to open files etc. But I notice the hand tool still gives the error. Obviously a broken update. Hope there will be a quick hotfix.

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Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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Thanks for confirming its not just me - Yeah I read and did that - it did open an image from lightroom - then would not close ??!!!

Ive uninstalled it - will wait a few days then try again I think, but I will keep referring to here so check comments.

All the best with yours.

 

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