Highlighted

"could not complete your request because of a program error"

New Here ,
Sep 07, 2020

Copy link to clipboard

Copied

I'm using PS CS6 and Lightroom 4.4 on  Win 7, 64 bit system.  I recently did a backup and when I went back to work Lightroom was fine but Photoshop was disabled.  If I click "edit in Photoshop" from Lightroom it gives the error message above with "that function may not be available".  I use it every day so that error message is in error.

 

When I just try to use PS CS6 standalone I can't load files or change preferences I get "could not complete the (whatever) command because of a program error".  Photoshop has completely gone disfunctional??

I'm also getting this error message: "AAM Updates Notifier App has stopped working" the cause being "App Crash".  I'm completely flummoxxed about where to begin here any ideas?

TOPICS
Problem or error

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

"could not complete your request because of a program error"

New Here ,
Sep 07, 2020

Copy link to clipboard

Copied

I'm using PS CS6 and Lightroom 4.4 on  Win 7, 64 bit system.  I recently did a backup and when I went back to work Lightroom was fine but Photoshop was disabled.  If I click "edit in Photoshop" from Lightroom it gives the error message above with "that function may not be available".  I use it every day so that error message is in error.

 

When I just try to use PS CS6 standalone I can't load files or change preferences I get "could not complete the (whatever) command because of a program error".  Photoshop has completely gone disfunctional??

I'm also getting this error message: "AAM Updates Notifier App has stopped working" the cause being "App Crash".  I'm completely flummoxxed about where to begin here any ideas?

TOPICS
Problem or error

Views

34

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 07, 2020 0
Adobe Community Professional ,
Sep 07, 2020

Copy link to clipboard

Copied

CS6 and LR 4 are discontinued and unsupported.  Use at your own risk.  I don't know why a backup would disable Photoshop.  Or perhaps you mean a system restore? 

 

If you still have your original disks/downloads and serial number, perform a clean reinstall after running the Adobe CS Cleaner tools.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Good luck!

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Adobe employees never use Outlook, Gmail, Hotmail, Yahoo or Skype to contact customers.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, ACP
Alt-Web.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 07, 2020 0