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"could not initialize photoshop because an unexpected end-of-file error was encountered"

New Here ,
May 09, 2017

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Never had any problems with my photoshop application, however, recently I haven't even been able to open the programme. It comes up with an error box saying "could not initialize photoshop because an unexpected end-of-file error was encountered". After looking on the forums and online for a solution, I am stumped.

I have tried uninstalling and re-installing the programme but it still won't open.

How do I fix this

Thanks

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Reset the preferences:

Preferences in Photoshop

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"could not initialize photoshop because an unexpected end-of-file error was encountered"

New Here ,
May 09, 2017

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Never had any problems with my photoshop application, however, recently I haven't even been able to open the programme. It comes up with an error box saying "could not initialize photoshop because an unexpected end-of-file error was encountered". After looking on the forums and online for a solution, I am stumped.

I have tried uninstalling and re-installing the programme but it still won't open.

How do I fix this

Thanks

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Reset the preferences:

Preferences in Photoshop

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May 09, 2017 0
Adobe Community Professional ,
May 09, 2017

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Hi. Please let us know your operating system version and Photoshop version.

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May 09, 2017 0
New Here ,
May 09, 2017

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working on PC
I have the full creative cloud suite
working on the updated 2017 photoshop CC

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May 09, 2017 0
Adobe Community Professional ,
May 09, 2017

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Reset the preferences:

Preferences in Photoshop

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May 09, 2017 0
New Here ,
Jun 02, 2017

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Hi, I have the photoshop cc 2017 in mac, OS X The captain. Probe reinstall and does not work, and I do not find the preferences as in the example. It's a video for an earlier version of photoshop

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Jun 02, 2017 0
New Here ,
May 21, 2017

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Having the same issue. New PC, just installed Photoshop. Can't even open it

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May 21, 2017 0
Adobe Community Professional ,
May 22, 2017

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What OS?

What version of Photoshop?

Any error message?  If so, what exactly does it say?

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May 22, 2017 0
New Here ,
Sep 28, 2017

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having same issue.... never have I had this issue, been using it for several years now.

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Sep 28, 2017 0
New Here ,
Sep 28, 2017

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PC, PScc, windows 10

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Sep 28, 2017 0
New Here ,
Dec 20, 2017

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Has anyone solved this?  I can't open photoshop and i need to get work done!!!!!

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Dec 20, 2017 0
New Here ,
Mar 13, 2018

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  • Click the Start button (Windows XP users should then click Run).
  • Type %appdata% and press Enter.
  • Open the Adobe folder.
  • Open the Adobe Photoshop CS5 (or similar name) folder.
  • Delete the “Adobe Photoshop CS5 Settings” (or similar name) folder.

in case of windows, following contents.

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Mar 13, 2018 2
New Here ,
Aug 07, 2018

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Thank you!  This worked for me!

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Aug 07, 2018 0
New Here ,
Aug 14, 2018

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How do I solve this on a Mac?

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Aug 14, 2018 1
Community Beginner ,
Jul 22, 2020

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Yeah, I am having the same problem on my mac.

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Jul 22, 2020 0