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"Delete hidden layers" is greyed out in Photoshop CC.

Community Beginner ,
Dec 14, 2016 Dec 14, 2016

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Hi guys, for some reason "Delete hidden layers" is greyed out.

No layers are locked and I am not on a hidden layer. Anybody had the same issue?

Thanks in advance!

Screen Shot 2016-12-14 at 10.32.31 AM.png

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correct answers 1 Correct answer

Community Beginner , Mar 28, 2017 Mar 28, 2017

there is a solution for this

1 select all layers in layers panel

command + option + A (mac)

ctrl + alt + A (windows)

2 lock and unlock all layers

3 after all layer is unlocked this comand becomes active

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Community Expert ,
Dec 14, 2016 Dec 14, 2016

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Seems like normal behavior to me.

I have a file that has the top layer's visibility off. (eyeball icon off) That makes it a "hidden layer". So then the Delete Hidden Layers command is active. I do not have to be on that layer.

If I make the layer visible by clicking the eyeball back on, none of my layers are hidden, so Delete Hidden Layers is dimmed.

It means you have no hidden layers in your document. Do you?

Gene

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Community Beginner ,
Dec 14, 2016 Dec 14, 2016

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Thanks,

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Community Expert ,
Dec 14, 2016 Dec 14, 2016

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That is odd. Maybe Photoshop's preferences are corrupted.

If you have Photoshop CC, then reset them here:

Reset Prefs CC 2015.png

If you have CS6 or earlier, hold down cmd-opt-shift and launch Photoshop and you should see Delete Settings File? Answer "Yes" and see if that works.

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Community Beginner ,
Dec 15, 2016 Dec 15, 2016

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I do have Photoshop CC, and I followed your advice with resetting, relaunched Photoshop, but it still does the same thing with hidden layers . So weird

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Community Expert ,
Dec 15, 2016 Dec 15, 2016

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Can you go to Help > System Info, click on the Copy button and paste your results into the reply?

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Community Beginner ,
Dec 16, 2016 Dec 16, 2016

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Adobe Photoshop Version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 CL 1078833  x64

Operating System: Mac OS 10.11.5

System architecture: Intel CPU Family:6, Model:61, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 3100 MHz

Built-in memory: 8192 MB

Free memory: 3664 MB

Memory available to Photoshop: 5564 MB

Memory used by Photoshop: 70 %

Alias Layers: ^0

Modifier Palette: Disabled.

Design Space: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Disabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=800, right=1280

Display: 2

Display Bounds: top=-460, left=1280, bottom=980, right=3840

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1536

glgpu[0].GLName="Intel(R) Iris(TM) Graphics 6100"

glgpu[0].GLVendor="Intel Inc."

glgpu[0].GLVendorID=32902

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) Iris(TM) Graphics 6100"

glgpu[0].GLRendererID=16925958

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Apr 26 2016 00:05:53)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1536

clgpu[0].CLName="Intel(R) Iris(TM) Graphics 6100"

clgpu[0].CLVendor="Intel Inc."

clgpu[0].CLVendorID=16925952

clgpu[0].CLDriverVersion="1.2(Apr 26 2016 00:33:43)"

clgpu[0].CUDASupported=0

clgpu[0].CLBandwidth=1.41165e+10

clgpu[0].CLCompute=290.538

License Type: Subscription

Serial number: 90960601782690198684

GUIDBucket:

  bucket: 72

  test: Butler

Application folder: /Applications/Adobe Photoshop CC 2015.5/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 464.8G, 267.7G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   2.5.00.37723   1.573920

   adobe_caps.framework   adobe_caps   10.0.0.5   1.584361

   AdobeACE.framework   AdobeACE   2.20.02.36408   79.573668

   AdobeAGM.framework   AdobeAGM   4.30.60.36408   79.573668

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   AdobeBIB.framework   AdobeBIB   1.2.03.36408   79.573668

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.573668

   AdobeCoolType.framework   AdobeCoolType   5.15.00.36408   79.573668

   AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2  

   AdobeExtendScript.framework   AdobeExtendScript   4.5.6.4   80.1060872

   AdobeJP2K.framework   AdobeJP2K   1.2.2.36027   79.261706

   AdobeLinguistic.framework      21429  

   AdobeMPS.framework   AdobeMPS   5.8.1.36043   79.571748

   AdobeOwl.framework   AdobeOwl   5.2.11  

   AdobePDFL.framework   AdobePDFL   15.0.0.36274   79.182661

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.3.1.128.44549  

   AdobeScCore.framework   AdobeScCore   4.5.6.4   80.1060872

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.36043   79.571757

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.571757

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.159284   79.159284

   AdobeXMPFiles.framework   AdobeXMPFiles   79.159284   79.159284

   AdobeXMPScript.framework   AdobeXMPScript   79.159284   79.159284

   ahclient.framework   ahclient   2.0.0.1  

   AIDE.framework   AIDE   1.5.0.36070   79.571906

   aif.framework   aif   6.0.00.1   1.

   amtlib.framework   amtlib   10.0.0.3  

   boost_date_time.framework   boost_date_time   10.0.0.0  

   boost_filesystem.framework   boost_filesystem   10.0.0.0  

   boost_signals.framework   boost_signals   10.0.0.0  

   boost_system.framework   boost_system   10.0.0.0  

   boost_threads.framework   boost_threads   10.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework        

   CITThreading.framework        

   dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0  

   dvacore.framework   dvacore   10.0.0.0  

   dvamarshal.framework   dvamarshal   10.0.0.0  

   dvamediatypes.framework   dvamediatypes   10.0.0.0  

   dvametadata.framework   dvametadata   10.0.0.0  

   dvametadataapi.framework   dvametadataapi   10.0.0.0  

   dvametadataUI.framework   dvametadataUI   10.0.0.0  

   dvaplayer.framework   dvaplayer   10.0.0.0  

   dvatransport.framework   dvatransport   10.0.0.0  

   dvaui.framework   dvaui   10.0.0.0  

   dvaunittesting.framework   dvaunittesting   10.0.0.0  

   dynamiclink.framework   dynamiclink   10.0.0.0  

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   LogSession.framework   LogSession   7.3.1.128.44549  

   manta.framework   manta   2.0.00.1   1.

   mediacoreif.framework   mediacoreif   10.0.0.0  

   PlugPlugExternalObject.framework      7.0.0.50  

   PlugPlugOwl.framework   PlugPlugOwl   7.0.0.50  

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   WRServices.framework   WRServices   12.0.0   12.0.0.1000

Required plug-ins:

   3D Studio 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 9.6.1 (631), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 9.6.1 (631), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 17.0.0  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 17.0.0  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 17.0.0  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Entropy 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Export Color Lookup Tables 17.0.0  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Extrude 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 17.0.0  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   HSB/HSL 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IFF Format 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IGES 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Ink Outlines 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 17.0.0  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 17.0.0, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 17.0.0  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 17.0.0  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 17.0.0  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”

   Picture Package Filter 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PLY 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   PNG 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PRC 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Radial Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 17.0.0  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Render Color Lookup Grid 17.0.0  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Reticulation 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 17.0.0, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 17.0.0, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 17.0.0  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spaces 17.0.0, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

   Spatter 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   U3D 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Underpainting 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Water Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   Recent Files  1.2.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_2_1_001/index.html”

   com.adobe.inapp.purchase  2.6.64 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_6_64/purchase.html”

   Libraries  2.6.64 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_6_64/index.html”

   Start  1.2.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_2_1_001/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  3.0.5 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Device Preview  1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSPanel/panel.html”

   Export As  3.0.5 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   com.adobe.preview.loader  1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSLoader/loader.html”

Installed TWAIN devices: NONE

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Community Expert ,
Dec 16, 2016 Dec 16, 2016

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elenaa33125461 wrote:

Adobe Photoshop Version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 CL 1078833 x64

One thing I noticed is my version is 2015.5.1 20160722.r.156 2016/07/22:23:00:00

It may not be the problem, but you should update Photoshop and get that possibility out of the way. Updates do have bugfixes.

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Community Beginner ,
Dec 17, 2016 Dec 17, 2016

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I updated to the latest version and it still does the same thing:((( I am giving up!

Thanks for trying to help !

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Community Expert ,
Dec 17, 2016 Dec 17, 2016

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Since this is volunteer user forum support, you should try Adobe's own tech support. They can even remotely look at the problem.

Contact Customer Care   Sometimes we are able to get an answer fast, but other times we can't do anything.

Gene

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Community Beginner ,
Dec 21, 2016 Dec 21, 2016

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Thank you! I will do!

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Community Beginner ,
Mar 28, 2017 Mar 28, 2017

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there is a solution for this

1 select all layers in layers panel

command + option + A (mac)

ctrl + alt + A (windows)

2 lock and unlock all layers

3 after all layer is unlocked this comand becomes active

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Enthusiast ,
Oct 25, 2017 Oct 25, 2017

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Thank you cosmicone...

Just had this issue and your fix worked!!

thank you!

babs

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Community Beginner ,
Mar 08, 2020 Mar 08, 2020

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This works for me, thank you. Photoshop CS6 on Windows 10

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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thank you so much! that was frustrating!

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Community Beginner ,
Jan 11, 2021 Jan 11, 2021

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This worked for me

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