"Kan uw verzoek niet uitvoeren vanwege een programmafout"

New Here ,
Mar 16, 2021 Mar 16, 2021

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Ik kan de meest essentiële handelingen (aanpassingen) niet doen. Deze aanpassingen staan in het menu ook lichtgrijs weergegeven. Shortcodes gebruiken lukt ook niet. Een oude versie installeren lukt niet. 

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Problem or error

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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Hi. Please share a screenshot of your issue to clarify the issue. That happend with all images?

Meantime, you can reset the preferences: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

This is how you can install previous versions: https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Marlon Ceballos.

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Theo98A1_0-1615912303261.pngTheo98A1_1-1615912337591.png

 

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New Here ,
Mar 16, 2021 Mar 16, 2021

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I can't make any adjustments. I deleded all my preferences and actions. Happens with all images. 

I just reset the preferences again, didn't help. I did want to install previous version, didn't work, it installed the latest version.

 

I never had problems until saturday. I made no changes on my computer. 

 

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Photoshop Error information
Code: -1
Text: vanwege een programmafout
Message: Kan uw verzoek niet uitvoeren vanwege een programmafout.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF672531B56 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
1 address: 0x00007FF670CAED30 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
2 address: 0x00007FF670CAE2A9 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
3 address: 0x00007FF6702836C4 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
4 address: 0x00007FF670283321 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
5 address: 0x00007FF670283521 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
6 address: 0x00007FF670283341 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
7 address: 0x00007FF67028D21D base: 0x00007FF66E550000 module name: 'Photoshop.exe'
8 address: 0x00007FF670CF06EE base: 0x00007FF66E550000 module name: 'Photoshop.exe'
9 address: 0x00007FF670CF2CF1 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
10 address: 0x00007FF670CF27D6 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
11 address: 0x00007FF670CCD189 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
12 address: 0x00007FF66E9A5346 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
13 address: 0x00007FF66E9A53D3 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
14 address: 0x00007FF66E999888 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
15 address: 0x00007FF66E9AE6FC base: 0x00007FF66E550000 module name: 'Photoshop.exe'
16 address: 0x00007FF66EC2DC8F base: 0x00007FF66E550000 module name: 'Photoshop.exe'
17 address: 0x00007FF66E99BF0B base: 0x00007FF66E550000 module name: 'Photoshop.exe'
18 address: 0x00007FF66EBF2512 base: 0x00007FF66E550000 module name: 'Photoshop.exe'
19 address: 0x00007FFE49747034 base: 0x00007FFE49730000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFE4AAA2651 base: 0x00007FFE4AA50000 module name: 'ntdll.dll'

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New Here ,
Mar 24, 2021 Mar 24, 2021

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Problem still isn't fixed. The latest version of Photoshop is still giving the same problems.

 

I'm still using an older version without problems, but that's not what I am paying for...

 

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Now switched to version 21.2.6 after deleting the latest version. Older version works (for now...)

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