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"The operation could not be completed"

New Here ,
May 27, 2018

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Whenever I try to export>save for web (legacy), I get an error message that says "the operation could not be completed". Can anyone help me fix this error?

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Correct answer by Ged Traynor | Adobe Community Professional

Hi

Try this workaround, it has fixed the RAM error's for others with Windows 10 version 1803

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

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"The operation could not be completed"

New Here ,
May 27, 2018

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Whenever I try to export>save for web (legacy), I get an error message that says "the operation could not be completed". Can anyone help me fix this error?

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

Try this workaround, it has fixed the RAM error's for others with Windows 10 version 1803

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Views

14.6K

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May 27, 2018 0
Most Valuable Participant ,
May 27, 2018

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Please post the name of the program you use so a Moderator may move this message to that forum

-A program would be Photoshop or Dreamweaver or Muse or Premiere Pro or ???

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May 27, 2018 1
New Here ,
Jun 01, 2018

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Photoshop is the program. Also, whenever I try to create or manipulate a photo on photoshop, it says I do not have enough RAM to crop, lasso, magic wand etc to continue. Thank you.

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Jun 01, 2018 2
New Here ,
Jun 04, 2018

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I'm having the same problem.  Frustratingly it worked a few weeks ago, so I can't pin down what has changed, unless it is a Windows update that has caused the issue?.

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Jun 04, 2018 0
Adobe Community Professional ,
Jun 05, 2018

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Hi

Try this workaround, it has fixed the RAM error's for others with Windows 10 version 1803

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

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Jun 05, 2018 2
New Here ,
Jun 07, 2018

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Thanks for this: it has allowed me to create a gif.

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Jun 07, 2018 0
New Here ,
Jun 16, 2018

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Thanks. Issue Solved

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Jun 16, 2018 0
Adobe Community Professional ,
Jun 19, 2018

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Hi

Adobe released Photoshop 19.1.5 today which fixes the RAM issue linked by Ged.

Once installed, to allow Photoshop to manage memory - the temporary fix needs to be removed . See this :

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Dave

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Jun 19, 2018 1
New Here ,
Sep 30, 2020

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I try this solution but not fix this error.

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Sep 30, 2020 0
New Here ,
Jun 08, 2018

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I have the same issues as well.

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Jun 08, 2018 0