• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

"use graphics processer" Problem..

New Here ,
Apr 10, 2021 Apr 10, 2021

Copy link to clipboard

Copied

Hi im photoshop user T_T Please understand that im not good at English.

Yesterday, i bought photoshop plan. and installed it. 

For the first time open photoshop, this message is pop up.

0_0.png

I think that is most likly to graphic card problem. so i installed new version NVIDIS driver.

1.png<- new version NVIDIA driver update

3.png

2.png<- GeForce Experience.(new version too)

 

But photoshop is still have problem.T_T!!

20210410175141.png

20210410175208.png 

20210410175229.png

 

Than i serched that probelm.. install new version NVIDIA drive(last version delete), delete Microsoft Visual Studio and re-install, delete photoshop & creative cloud and re-install, delete new version photoshop and install last version photoshop, reboot my computer many times, check my graphic card work well in computer, .......

But still have problem T____T!!! I dont know whats wrong. HELP ME PLEASE...

 

*My computer info

0.png

TOPICS
Windows

Views

261

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Apr 10, 2021 Apr 10, 2021

Copy link to clipboard

Copied

Is this a laptop computer?

Open Photoshop Preferences (Ctrl K)

Go to the Performance tab

Do you see a GPU listed?

image.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 10, 2021 Apr 10, 2021

Copy link to clipboard

Copied

Hi! not laptap! my computer is desktop.

[preferences>performance>Graphics Processor Settings] area is gray.

20210410191638.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 10, 2021 Apr 10, 2021

Copy link to clipboard

Copied

LATEST

i cant cleack checkbox(Use Graphics Processor), and Advanced Settings btn.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines