"Use Graphics Processor" grayed out

Dec 13, 2020

Copy link to clipboard

Copied

"Use Graphics Processor" is grayed out under Performance preferences.

I am using an AMD Radon RX5700 with the latest driver.

Thank you.

TOPICS
Performance, Problem or error

Views

41

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

"Use Graphics Processor" grayed out

Dec 13, 2020

Copy link to clipboard

Copied

"Use Graphics Processor" is grayed out under Performance preferences.

I am using an AMD Radon RX5700 with the latest driver.

Thank you.

TOPICS
Performance, Problem or error

Views

42

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 13, 2020 0
Adobe Community Professional ,
Dec 13, 2020

Copy link to clipboard

Copied

Hi

What version of Photoshop and operating system do you have, take a look here especially section 7

https://helpx.adobe.com/ie/photoshop/kb/troubleshoot-gpu-graphics-card.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 13, 2020 0
Dec 13, 2020

Copy link to clipboard

Copied

Hi,

I am using Photoshop 22.1.0, Windows 10 64 bit.

When I right click on my desktop, I do not have "AMD Catalyst Control Center or Configure Switchable Graphics.", I only have "AMD Radon Software", and when I open it, I cannot see any option for chosing "High Performance instead of Power Saving."

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 13, 2020 0
Adobe Community Professional ,
Dec 13, 2020

Copy link to clipboard

Copied

I don't have a AMD GPU so can't help you with the options. I know you said you have the latest driver but did you download it from here

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-s...

Could be worth re-installing it

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 13, 2020 0
boblerm LATEST
Dec 13, 2020

Copy link to clipboard

Copied

This limk does not seem to work, however I did get the latest driver from the AMD site. I did try reinstalling it, no help. 😞

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 13, 2020 0