Copy link to clipboard
Copied
Hello how are folks any body knows why I cant use my tool R(Rotate)?it give this erroran I have no Idea whats that or what to do,
Thanks for you help
Copy link to clipboard
Copied
Check to see if "Use Graphics Processor" is checked on in Preferences > Performance. You card should be listed and you should have access to the advanced settings. If not, follow these troubleshooting instructions.
https://helpx.adobe.com/in/photoshop/kb/troubleshoot-gpu-graphics-card.html
Sometimes having many document windows open can cause the OpenGL error. Just use one window.
Otherwise go to Help > System Info and copy/paste the info in your reply so we can see what you have.
Copy link to clipboard
Copied
I will Check
Cheers
Copy link to clipboard
Copied
No did not work my computer is a mac, I read the link you gave me but nothing about my problem
Copy link to clipboard
Copied
I can only guestimate without the System Info I asked for. You are free to supply it or not.
Copy link to clipboard
Copied
ā
Copy link to clipboard
Copied
First, restart your imac If that does not fix it, reset Preferences
Copy link to clipboard
Copied
If this is Ps CC 2021/v 22.3.1, uninstall it via your CC desktop app, but keep your settings.
Then select "Other Versions" and install 22.3.0
Copy link to clipboard
Copied
Hello thanks was the version Ps CC 2021/v 22.3.1,
I guess I need to change the computer for a new version š
Cheers
Copy link to clipboard
Copied
Not really. 22.3.1 has a problem with midrange and old card. Downgrade as shown above to 22.3.0 and that should fix it.
Copy link to clipboard
Copied
Are you on Macbook or imac ? Which OS are you using ?
Copy link to clipboard
Copied
Hello Mohammad
ā