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Re: Photoshop Robbery - Adobe sucks

Community Beginner ,
Jan 16, 2020 Jan 16, 2020

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Not true Adobe.png

 

 

2020-01-16 11_12_33-Adobe Account.png

 

 

2020-01-16 11_09_40-Photoshop _ Adobe Creative Cloud.png

 

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correct answers 1 Correct answer

Community Expert , Jan 16, 2020 Jan 16, 2020

Have you tried resetting your Photoshop preferences.  If that does  not fix the Problem. Try backing out the Windows update. Hpwever, my Windows 10 system has all the Windows update installed and Photoshop still works. Have you installed the latest AMD device driver for your adapter?

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Community Beginner ,
Jan 16, 2020 Jan 16, 2020

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Not true ! Adobe sucks. Should I use another service ?
Cannot get a solution from this gigantic Cie.
I have a paid account and I have to spend hours to download Photoshop.
Hey! Adobe get somme real exprt from Amazon.

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Community Expert ,
Jan 16, 2020 Jan 16, 2020

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I believe Adobe Customer support is required to help users with installation problems of current software on machine that  meat requirements. It sound like you are having problems getting that support.

JJMack

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Community Beginner ,
Jan 16, 2020 Jan 16, 2020

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2020-01-16 16_21_45-.png2020-01-16 16_22_24-CPU-Z.png2020-01-16 16_22_50-CPU-Z.png

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Community Beginner ,
Jan 16, 2020 Jan 16, 2020

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I had Photoshop on this computer and it was working perfectly.
After a crash due to a Windows update, no more Photoshop, cannot download.
Everything works fine but Photoshop.
I cannot use it anymore, why ?

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Community Expert ,
Jan 16, 2020 Jan 16, 2020

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Have you tried resetting your Photoshop preferences.  If that does  not fix the Problem. Try backing out the Windows update. Hpwever, my Windows 10 system has all the Windows update installed and Photoshop still works. Have you installed the latest AMD device driver for your adapter?

JJMack

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Community Beginner ,
Jan 17, 2020 Jan 17, 2020

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Windows 10, no updates. Due to windows updates problems, updates had been turned off.

With updates on, Creative Cloud Desktop is trying to install, but slows at 13%.
Will the install resume ? I will keep you posted.

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Community Beginner ,
Jan 17, 2020 Jan 17, 2020

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2020-01-17 15_06_06-Creative Cloud Desktop.png5th times trying - Hey Adobe, nobody's at work ?

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Community Expert ,
Jan 17, 2020 Jan 17, 2020

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This is a user forum not Adobe.

JJMack

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Community Beginner ,
Jan 17, 2020 Jan 17, 2020

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Yes, I know, thanks for the support

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Community Expert ,
Jan 17, 2020 Jan 17, 2020

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You may get some help if you provide information like what you can not download. The creative cloud desktop or is the creative cloud desktop faining to install Photoshop. You just seen to want to mouth off and not get help.

JJMack

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Community Beginner ,
Jan 17, 2020 Jan 17, 2020

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"You just seen to want to mouth off" - NO !
Download is stuck to 44% for more than 12 hours.
And the solution is ?

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Community Beginner ,
Jan 17, 2020 Jan 17, 2020

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Photoshop preferences - I have no Photoshop - Download stuck at 44%

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Community Beginner ,
Jan 18, 2020 Jan 18, 2020

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LATEST

Now I got it. How ? I do not know.
Hope to keep it this time.
Thanks you all for the support.
It should be from Adobe, but, do they really care ?

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Community Expert ,
Jan 16, 2020 Jan 16, 2020

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I had a similar issue. Make sure that you have all Windows updates that are available. The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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Community Expert ,
Jan 17, 2020 Jan 17, 2020

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"With updates on..."

Don't just turn on Windows Updates, update manually.

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