Receiving IO Error: General Photoshop error occured message when using Edit in Photoshop from LR

Community Beginner ,
Nov 05, 2020 Nov 05, 2020

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When attempting to edit a photo in Photoshop (v22)from Lightroom Classic (v10) I am receiving IO Error.

 

IO Error: General Photoshop Error has occurred. This functionality may not be available in this version of Photoshop. - <no additional information available>

 

When the error occurs the image does not load and I can not do anything in Photoshop including shutting the program down. I have to use task manager to close Photoshop.

TOPICS
Crash or freeze, Import and export, Problem or error, Windows

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Adobe Community Professional ,
Nov 05, 2020 Nov 05, 2020

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Community Beginner ,
Nov 05, 2020 Nov 05, 2020

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Thanks, I will check my graphics hardware  however I am skeptical as I have no problems editing photos that I open from within Photoshop. The error only occurs when sending the file from Lightroom (with or without Lightroom edits) to Photoshop. 

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New Here ,
Dec 12, 2020 Dec 12, 2020

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Same issue and only since v22, no issues prior to the latest release.

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New Here ,
Dec 17, 2020 Dec 17, 2020

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I also have the same issue and also only since v22. I have to restart my computer, not just the Adobe programs, before I can successfully take an image from Lightroom Classic (v10) into Photshop for editing.

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Community Beginner ,
Jan 17, 2021 Jan 17, 2021

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I am having the same problem.  Also the variations of tools disappears, the healing brush does not work, the sliders don't work.  I am not sure how to check on the graphics card.  My mac is a 2018 MacBook Pro with a Radeon Pro 560x4 GB Graphics.  Not sure if that is helpful information. 

 

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New Here ,
Jan 18, 2021 Jan 18, 2021

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I also have a 2018 MacBook Pro with the same Radeon Pro 560 GPU.

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New Here ,
Jan 28, 2021 Jan 28, 2021

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Did you ever get this solved? I just started receiving the error today. I've tried rebooting with no luck.

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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I was on my the phone with an Adobe rep for hours. We finally went back to an older version, 2020. I'd still like to be in the latest but for now I'm able to do my work. 

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Community Beginner ,
Feb 10, 2021 Feb 10, 2021

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I was not able to resolve this issue. I have reverted to Photoshop 2020 for now. I believe the problem has to do with Photoshop support for my aging hardware although this is not confirmed. Thankfully Lightroom, which is where I do the majority of my editing, remains unaffected.

GMG

Sent from Mail for Windows 10

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Engaged ,
Mar 08, 2021 Mar 08, 2021

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I have the same issue on a PC.  After the IO error msg dialog I frequently cannot close Photoshop.  Several times I cannot even end the photoshop process in the task manager.  I solved the problem as follows:

- turn off the graphics processor in Photoshop (pref - performance)

- edit in photoshop from lightroom

- after image loads in photoshop turn graphics processor back on

- close the file. 

 

The next time, with the graphics processor turned on works.  It appears to be an issue with photoshop settings.  Here is my info if it helps:

 

Adobe Photoshop Version: 22.2.0 20210202.r.183 2021/02/02: a176e5849fa x64
Number of Launches: 62
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.804
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4008 MHz
Built-in memory: 32692 MB
Free memory: 17962 MB
Memory available to Photoshop: 29937 MB
Memory used by Photoshop: 60 %
SAM SDK Version: 2.0.0-main.363.5
ACP.local Status:
- SDK Version: 1.41.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.7.0.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.79.11
Native GPU: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=293, left=-2560, bottom=1893, right=0
Display: 3
Display Bounds: top=293, left=3840, bottom=1893, right=6400
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
NumGLGPUs=2
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1977
glgpu[0].GLName="GeForce GTX 1050/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.5671"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll"
glgpu[0].GLDriverDate="20200930000000.000000-000"
glgpu[0].GLRenderer="GeForce GTX 1050/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2147
clgpu[0].CLName="GeForce GTX 1050"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLBandwidth=8.600000e+10
clgpu[0].CLCompute=695.867106
clgpu[0].CLRawDeviceName=GeForce GTX 1050
clgpu[0].CLRawDeviceVendor=NVIDIA Corporation
clgpu[0].CLRawPlatformName=NVIDIA CUDA
clgpu[0].CLRawPlatformVendor=NVIDIA Corporation
nativegpu[0].NativeName="7297:NVIDIA GeForce GTX 1050"
nativegpu[0].NativeTotalRAMInMB=19212
nativegpu[0].NativeVRAMInMB=2073
nativegpu[0].NativeSharedSystemRAMInMB=17139
nativegpu[0].NativeDedicatedSystemRAMInMB=0
nativegpu[0].NativeVendor="NVIDIA"
nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll"
nativegpu[0].NativeDriverVersion="27.21.14.5671"
nativegpu[0].NativeDriverDate="20200930000000.000000-000"
nativegpu[0].NativePowerEnvelope="UNKNOWN"
nativegpu[0].NativeDeviceAttachment="UNKNOWN"
nativegpu[0].NativeAPIVersion="12.0 (12.0)"
glgpu[1].GLVersion="2.1"
glgpu[1].IsIntegratedGLGPU=0
glgpu[1].GLMemoryMB=2007
glgpu[1].GLName="GeForce GTX 1050/PCIe/SSE2"
glgpu[1].GLVendor="NVIDIA"
glgpu[1].GLDriverVersion="27.21.14.5671"
glgpu[1].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll"
glgpu[1].GLDriverDate="20200930000000.000000-000"
glgpu[1].GLRenderer="GeForce GTX 1050/PCIe/SSE2"
glgpu[1].HasGLNPOTSupport=1
glgpu[1].CanCompileProgramGLSL=1
glgpu[1].GLFrameBufferOK=1
clgpu[1].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[1].CLDeviceVersion="1.2"
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2147
clgpu[1].CLName="GeForce GT 740"
clgpu[1].CLVendor="NVIDIA"
clgpu[1].CLBandwidth=5.400000e+10
clgpu[1].CLCompute=225.332004
clgpu[1].CLRawDeviceName=GeForce GT 740
clgpu[1].CLRawDeviceVendor=NVIDIA Corporation
clgpu[1].CLRawPlatformName=NVIDIA CUDA
clgpu[1].CLRawPlatformVendor=NVIDIA Corporation
nativegpu[1].NativeName="4040:NVIDIA GeForce GT 740"
nativegpu[1].NativeTotalRAMInMB=19243
nativegpu[1].NativeVRAMInMB=2104
nativegpu[1].NativeSharedSystemRAMInMB=17139
nativegpu[1].NativeDedicatedSystemRAMInMB=0
nativegpu[1].NativeVendor="NVIDIA"
nativegpu[1].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll"
nativegpu[1].NativeDriverVersion="27.21.14.5671"
nativegpu[1].NativeDriverDate="20200930000000.000000-000"
nativegpu[1].NativePowerEnvelope="UNKNOWN"
nativegpu[1].NativeDeviceAttachment="UNKNOWN"
nativegpu[1].NativeAPIVersion="12.0 (12.0)"
$$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 96040793481448670300
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Rory\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 464.4G, 184.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/01/14-01:08:54 79.626696 79.626696
AdbePM.dll PatchMatch 2020/12/03:18:21:56 1.625721 1.625721
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.625377 79.625377
AdobeXMP.dll Adobe XMP Core 2021/01/12-15:52:29 79.164648 79.164648
AdobeXMPFiles.dll Adobe XMP Files 2021/01/12-15:52:29 79.164648 79.164648
AdobeXMPScript.dll Adobe XMP Script 2021/01/12-15:52:29 79.164648 79.164648
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/01/14-01:08:54 79.626696 79.626696
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/11/20-03:50:06 79.625451 79.625451
ARE.dll ARE 2021/01/14-01:08:54 79.626696 79.626696
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2021/01/14-01:08:54 79.626696 79.626696
BIBUtils.dll BIBUtils 2021/01/14-01:08:54 79.626696 79.626696
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/01/14-01:08:54 79.626696 79.626696
CRClient.dll Adobe Crash Reporter Client DLL 4.6.0.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.3.2.60
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/11/09-12:12:23 79.277020 79.277020
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/12/17-01:11:32 79.625947 79.625947
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.2
Plugin.dll Adobe Photoshop 2021 22.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.2
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.3.2.60


Required plugins:

Accented Edges 22.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.2 - from the file “Filter Gallery.8bf”
Average 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Average.8bf”
Bas Relief 22.2 - from the file “Filter Gallery.8bf”
BMP 22.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.2 - from the file “Filter Gallery.8bf”
Charcoal 22.2 - from the file “Filter Gallery.8bf”
Chrome 22.2 - from the file “Filter Gallery.8bf”
Cineon 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Cineon.8bi”
Clarity 10.0 - from the file “tlclarity2ps_x64.8bf”
Clouds 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Clouds.8bf”
Color Halftone 22.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.2 - from the file “Filter Gallery.8bf”
Conté Crayon 22.2 - from the file “Filter Gallery.8bf”
Craquelure 22.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.2 - from the file “Filter Gallery.8bf”
Crystallize 22.2 - from the file “Standard MultiPlugin.8bf”
Cutout 22.2 - from the file “Filter Gallery.8bf”
Dark Strokes 22.2 - from the file “Filter Gallery.8bf”
De-Interlace 22.2 - from the file “Standard MultiPlugin.8bf”
Detail 10.0 - from the file “tltopazdetailps_x64.8bf”
Dicom 22.2 - from the file “Dicom.8bi”
Difference Clouds 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Clouds.8bf”
Diffuse Glow 22.2 - from the file “Filter Gallery.8bf”
Displace 22.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.2 - from the file “Filter Gallery.8bf”
Entropy 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Export Color Lookup Tables 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Export3DLUT.8be”
Extrude 22.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “FastCore.8bx”
Fibers 22.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.2 - from the file “Filter Gallery.8bf”
Filter Gallery 22.2 - from the file “Filter Gallery.8bf”
Fresco 22.2 - from the file “Filter Gallery.8bf”
Glass 22.2 - from the file “Filter Gallery.8bf”
Glow 10.0 - from the file “tltopazglowps_x64.8bf”
Glowing Edges 22.2 - from the file “Filter Gallery.8bf”
Grain 22.2 - from the file “Filter Gallery.8bf”
Graphic Pen 22.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.2 - from the file “Standard MultiPlugin.8bf”
IGES 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”
Impression 10.0 - from the file “tsimpressionps_x64.8bf”
Ink Outlines 22.2 - from the file “Filter Gallery.8bf”
JPEG 2000 22.2 - from the file “JPEG2000.8bi”
Kurtosis 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Lens Blur 22.2 - from the file “Lens Blur.8bf”
Lens Correction 22.2 - from the file “Lens Correction.8bf”
Lens Flare 22.2 - from the file “Standard MultiPlugin.8bf”
Liquify 22.2 - from the file “Liquify.8bf”
Matlab Operation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “ChannelPort.8bf”
Maximum 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Mean 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Measurement Core 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MeasurementCore.8me”
Median 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Mezzotint 22.2 - from the file “Standard MultiPlugin.8bf”
Minimum 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
MMXCore Routines 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MMXCore.8bx”
Mosaic Tiles 22.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.2 - from the file “Filter Gallery.8bf”
Note Paper 22.2 - from the file “Filter Gallery.8bf”
NTSC Colors 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.2 - from the file “Filter Gallery.8bf”
OpenEXR 22.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.2 - from the file “Filter Gallery.8bf”
Palette Knife 22.2 - from the file “Filter Gallery.8bf”
Patchwork 22.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.2 - from the file “Standard MultiPlugin.8bf”
PCX 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “PCX.8bi”
Photocopy 22.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “ChannelPort.8bf”
Pinch 22.2 - from the file “Standard MultiPlugin.8bf”
Pixar 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Pixar.8bi”
Plaster 22.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.2 - from the file “Filter Gallery.8bf”
Pointillize 22.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “PBM.8bi”
Poster Edges 22.2 - from the file “Filter Gallery.8bf”
PRC 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”
Radial Blur 22.2 - from the file “Standard MultiPlugin.8bf”
Radiance 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Radiance.8bi”
Range 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Render Color Lookup Grid 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Export3DLUT.8be”
Reticulation 22.2 - from the file “Filter Gallery.8bf”
Ripple 22.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.2 - from the file “Filter Gallery.8bf”
Save for Web 22.2 - from the file “Save for Web.8be”
ScriptingSupport 22.2 - from the file “ScriptingSupport.8li”
Shake Reduction 22.2 - from the file “Shake Reduction.8bf”
Shear 22.2 - from the file “Standard MultiPlugin.8bf”
Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf”
Skewness 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Smart Blur 22.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.2 - from the file “Filter Gallery.8bf”
Solarize 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Solarize.8bf”
Spaces 22.2 - from the file “Spaces.8li”
Spatter 22.2 - from the file “Filter Gallery.8bf”
Spherize 22.2 - from the file “Standard MultiPlugin.8bf”
Sponge 22.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.2 - from the file “Filter Gallery.8bf”
Stained Glass 22.2 - from the file “Filter Gallery.8bf”
Stamp 22.2 - from the file “Filter Gallery.8bf”
Standard Deviation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Sumi-e 22.2 - from the file “Filter Gallery.8bf”
Summation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Targa 22.2 - from the file “Standard MultiPlugin.8bf”
Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf”
Texturizer 22.2 - from the file “Filter Gallery.8bf”
Tiles 22.2 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz DeNoise AI BETA 10.0 - from the file “tltopazdenoiseaibetaps_x64.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf”
Torn Edges 22.2 - from the file “Filter Gallery.8bf”
Twirl 22.2 - from the file “Standard MultiPlugin.8bf”
U3D 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”
Underpainting 22.2 - from the file “Filter Gallery.8bf”
Vanishing Point 22.2 - from the file “VanishingPoint.8bf”
Variance 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”
Water Paper 22.2 - from the file “Filter Gallery.8bf”
Watercolor 22.2 - from the file “Filter Gallery.8bf”
Wave 22.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “WIASupport.8li”
Wind 22.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “WBMP.8bi”
ZigZag 22.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.0.0.55 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.0.0\"
CDO: 1.84.0
CmdN: 1.7.1
CDP: 1.107.0
Unified Panel (Loaded) 1.2.0.13 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

Neural Filters (Prepared) 1.4.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Prepared) 5.3.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\stock-panel-licensing\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\manager.html”

Installed TWAIN devices: NONE

 

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New Here ,
Apr 08, 2021 Apr 08, 2021

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I followed these instructions and it seems to have fixed the problem. Thank you. 

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New Here ,
Mar 17, 2021 Mar 17, 2021

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I'm having the same problem here.


Dell 5557 notebook.

 

 

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Same here.

 

I tried to open the file directly from Photoshop, it works, no error message but the filter tools (from 3D to Other) are all grayed out. 

 

Then I tried to disable the Graphic Card (under Perference --> Performance), I couldn't access Performance tab.

I am using Nvidia GT730. Is this graphic card too old for Photoshop?

 

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New Here ,
Mar 26, 2021 Mar 26, 2021

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Same problem here more or less. If I disable the graphics card then it works for a time max 5 mins before locking up and crashing. Photoshop worked perfectly fine before with or without graphics card, so Adobe have messed something up in this release big time! 

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New Here ,
Apr 08, 2021 Apr 08, 2021

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I'm having the same problems since the latest Photoshop update. I am unable to access Preferences - Performance so can't disable the graphics card.

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Same here, when this will be solved Adobe...?

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