• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Recognize CPU

New Here ,
Apr 19, 2021 Apr 19, 2021

Copy link to clipboard

Copied

Photoshop does not recognize the CPU in my computer. I have uninstalled and again installed Photoshop CC. That did not help. 

 

TOPICS
Windows

Views

1.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Apr 19, 2021 Apr 19, 2021

Copy link to clipboard

Copied

Do you mean GPU?

What error message are you getting?

What is your computer specs - OS, RAM, HD space, GPU/graphics cards, etc.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 28, 2021 Apr 28, 2021

Copy link to clipboard

Copied

Yes, I meant GPU. The message I got, was: Photoshop does not recognize your GPU. In the meantime, I have read that it helps to remove the last update. That is what I did. I now use the version 22.3 and that solved the problem. 

But I hope, that in the near future I will be able to use the latest version. 

And I hope, Adobe can fix this problem, because I read in the internet that this seems to be a problem for more users.

Thank you for your answer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 28, 2021 Apr 28, 2021

Copy link to clipboard

Copied

What are you using for a graphics card? Did you run all available updates for your Graphics drivers?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

I have updated the graphics card. As for as I know, the specs for the card are:

GPU: NVIDIA Geforce GTX 650 Ti

IntelCPU-family: 6, Model 12 Stepping 3 with MMX

SSE-Integer, SSE FP

4 processoren

I hope, you understand better/more, what this means than I do. For me its Abracadabra. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

Your NVIDIA card does not meet minimum standards for newer Photoshop versions.

Minimums are Ops/Sec of 2000 or higher, yours is in the mid 1000.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

Thank you for this answer. I will contact my computershop, to see what could be a solution.

I think, your advice would be, to replace the graphics card. Or are there other solutions?

I would appreciate it, if you could give me a good advice. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

LATEST

You can start with replacing the graphics card. If you are looking at upgrades - Id check all specs against minimum/optimal requirements and do it all at once.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines