Recognize CPU

New Here ,
Apr 19, 2021 Apr 19, 2021

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Photoshop does not recognize the CPU in my computer. I have uninstalled and again installed Photoshop CC. That did not help. 

 

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Problem or error, Windows

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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Do you mean GPU?

What error message are you getting?

What is your computer specs - OS, RAM, HD space, GPU/graphics cards, etc.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Apr 28, 2021 Apr 28, 2021

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Yes, I meant GPU. The message I got, was: Photoshop does not recognize your GPU. In the meantime, I have read that it helps to remove the last update. That is what I did. I now use the version 22.3 and that solved the problem. 

But I hope, that in the near future I will be able to use the latest version. 

And I hope, Adobe can fix this problem, because I read in the internet that this seems to be a problem for more users.

Thank you for your answer.

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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What are you using for a graphics card? Did you run all available updates for your Graphics drivers?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 13, 2021 May 13, 2021

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I have updated the graphics card. As for as I know, the specs for the card are:

GPU: NVIDIA Geforce GTX 650 Ti

IntelCPU-family: 6, Model 12 Stepping 3 with MMX

SSE-Integer, SSE FP

4 processoren

I hope, you understand better/more, what this means than I do. For me its Abracadabra. 

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Adobe Community Professional ,
May 13, 2021 May 13, 2021

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Your NVIDIA card does not meet minimum standards for newer Photoshop versions.

Minimums are Ops/Sec of 2000 or higher, yours is in the mid 1000.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
May 13, 2021 May 13, 2021

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Thank you for this answer. I will contact my computershop, to see what could be a solution.

I think, your advice would be, to replace the graphics card. Or are there other solutions?

I would appreciate it, if you could give me a good advice. 

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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You can start with replacing the graphics card. If you are looking at upgrades - Id check all specs against minimum/optimal requirements and do it all at once.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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