Red screen of death in photoshop

Community Beginner ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

Today my photoshop is showing the entire window as red, when I go to interact with canvas it flashes briefly to white then back to full read. quick mask is not on, i uninstalled and reinstalled.

 

what gives?

TOPICS
Bug, Mac, Problem or error

Views

564

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

If you disable GPU acceleration (Ctrl/Cmd + K on your keyboard > Performance > Graphics Processor Settings), does it continue to happen? I'm guessing GPU driver issues. Try updating or a reinstall of the GPU drivers (I don't even know if that's possible on a Mac) if that's the case.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

Thank you War Uniocorn!

Disabling the GPU worked! (hopefully doesn't affect performance too much)

For future reference/debugging I'd like to add

I am using a late 2014 retina imac 5k 4gb vram 32gb ram

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

I know that, beginning with 22.x onward, requirements for Photoshop have increased but my guess is that Apple simply may not have updated the GPU driver for that particular model. See more here:

 

https://helpx.adobe.com/photoshop/system-requirements.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 07, 2021 Jun 07, 2021

Copy link to clipboard

Copied

LATEST

I'm having the same problem today, and I'm on a brand new MacBook Pro. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines