REFUND ASAP

New Here ,
Nov 27, 2020

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I have just checked my bank details and money has been taken out for a Photoshop and InDesign free trail. It totals to almost £40, which I cannot afford at all! I didn't sign up to a free trail as I already have an account with my university. I'd like a refund ASAP please. I really need this money back desperately. I hope someone can help me get a refund. I'd rather not have to call someone so I hope it's possible to do it through here. Please! xx

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REFUND ASAP

New Here ,
Nov 27, 2020

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I have just checked my bank details and money has been taken out for a Photoshop and InDesign free trail. It totals to almost £40, which I cannot afford at all! I didn't sign up to a free trail as I already have an account with my university. I'd like a refund ASAP please. I really need this money back desperately. I hope someone can help me get a refund. I'd rather not have to call someone so I hope it's possible to do it through here. Please! xx

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Nov 27, 2020 0
New Here ,
Nov 27, 2020

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Hi!

 

I have just checked my bank details and money has been taken out for a Photoshop and InDesign free trail. It totals to almost £40, which I cannot afford at all! I didn't sign up to a free trail as I already have an account with my university. I'd like a refund ASAP please. I really need this money back desperately. I hope someone can help me get a refund. I'd rather not have to call someone so I hope it's possible to do it through here. Please! 🙂

 

 

[Merged with duplicate post by moderator. Please post once.]

 

 

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Nov 27, 2020 0
Adobe Community Professional ,
Nov 27, 2020

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Hi

We are volunteers on this forum and do not work for Adobe. We cannot see your account info. Contact Adobe Customer Care: https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent".

 

~ Jane

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Nov 27, 2020 2
davescm LATEST
Adobe Community Professional ,
Nov 27, 2020

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Do as Jane suggests and do not give any personal details to anyone on this forum , including anyone contacting you via Personal Message.  Scammers are known to do that.

Dave

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Nov 27, 2020 1