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Render video export not working

New Here ,
Nov 24, 2019

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Hi!
I just recently started having this issue rendering animated videos in Photoshop CC on my Mac.  Before, I've had no trouble.  I go to file, export, render video, and then the settings appear.  I usually use 24 frames per second, work area, adobe media encoder, and either Quicktime or the hdm4 (I can't remember what it's called exactly - the one that exports videos as mp4 files).  After clicking okay, the Photoshop cursor spins and spins and spins...and the video never renders.  I don't even get the loading sign.  The program just freezes.

 

Is there anything to fix this problem?  Or something I may have done wrong?  I've used photoshop to animate for over a year now and this is the first time I've had a problem like this.  Please help!

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Crash or freeze, Import and export, Mac, Problem or error

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Render video export not working

New Here ,
Nov 24, 2019

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Hi!
I just recently started having this issue rendering animated videos in Photoshop CC on my Mac.  Before, I've had no trouble.  I go to file, export, render video, and then the settings appear.  I usually use 24 frames per second, work area, adobe media encoder, and either Quicktime or the hdm4 (I can't remember what it's called exactly - the one that exports videos as mp4 files).  After clicking okay, the Photoshop cursor spins and spins and spins...and the video never renders.  I don't even get the loading sign.  The program just freezes.

 

Is there anything to fix this problem?  Or something I may have done wrong?  I've used photoshop to animate for over a year now and this is the first time I've had a problem like this.  Please help!

Topics

Crash or freeze, Import and export, Mac, Problem or error

Views

9.7K

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Adobe Community Professional ,
Nov 24, 2019

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Are you using the Catalina OS? If so, see here:

https://helpx.adobe.com/uk/photoshop/kb/photoshop-and-macos-catalina.html

Dave

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New Here ,
Nov 25, 2019

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I just updated to Catalina on Mac, yes.  Fortunately, I found a solution: I just had to adjust privacy settings on my computer to allow Photoshop full disk access.  Seems to be working for now.

 

Thanks for the reply!

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Explorer ,
Apr 24, 2020

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I have this same problem.  Allowing full disk access has not solved the problem.

I really need to export this image sequence to video!

 

Screen Shot 2020-04-24 at 5.02.54 PM.pngScreen Shot 2020-04-24 at 5.03.09 PM.png

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Community Beginner ,
May 06, 2020

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Tried this, but still not working... 

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New Here ,
Jul 09, 2020

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This issue is still not resolved. I have Photoshop 21.2 on Catalina (running on 2019 16" MBP). I have granted full disk access. It still will not render to video. Photshop worked initially for a couple of exports, then inexplicably just stopped, and now is stuck at the "initializing video export" dialog. Restarts don't work either. This is so beyond frustrating.

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New Here ,
Mar 03, 2020

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I'm having the same issue. Last week I completely uninstalled all my Adobe software and even ran an Adobe cleaner tool on my hard disk. I reinstalled all my Adobe software and the problem was fixed.

 

Unfortunately, the issue came back today. I can't render video once again.

 

I've tried the workaround (granting security access) but that doesn't fix the problem. I'm not reinstalling all my Adobe software every time this happens, cause that's a pain in the a**.

 

Any other suggestions?

 

 

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New Here ,
May 12, 2020

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Yes this issue is still occuring. I downloaded Photoshop 21.1.2 yesterday as apart of the free trial. One of the main reasons I want to use the app for is turning timelapse shots of the night sky into short videos and its unable to perform this function. Dont see the reason to buy the app if its not working properly. 

 

I have tried the Full access work around as well. Seems a bit ridiculous to grant the app full access to your computer as a work around??

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New Here ,
May 15, 2020

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So, I was having the same issue but if you happen to have After Effects. You can save the file as a .psd and open after effects. In the composition bar on the left you can left click and import. Once you select your file there will be options before you click ok. 

 

You have to import as composition retain layers and then hit ok. 

 

Once in a pop-up screen will appear and there is an option to merge (select this option) once selected, click ok.

 

Then your file with layers and motion should appear on the timeline you can click it and select spacebar to see it play through, and then click file, export, add to render queue and then render and it should export as .mov able to be placed in a premiere timeline or used elsewhere.

 

But this is a work around for folks with AE

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New Here ,
May 14, 2020

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I have the same problem, I am using windows. How do you adjust privacy settings on my computer? tia

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New Here ,
Jun 21, 2020

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I have same problem after  PS update to 21.2. Before was everything good and Render>picture frames, trees, flames worked all right. Asked help Adobe, but  no answer, only Windows version 2004. I made it two day, but still  Render not worked...

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New Here ,
Jul 15, 2020

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I'm having the same issue. Tried everything said before and nothing worked. This is really frustrating...

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New Here ,
Jul 23, 2020

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Same here - photoshop freezes as soon as I try to export the video. Saved the file as .psd, opend it on Windows 7 PC, and the export worked.

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